Find Resorts & Hotels with Spas in Madison Heights, MI

"Smelled like mold, no receptionist, towels were on the sink and floor when I checked in, sheet, blanket not on bed I felt they were used. I did not have a good experience. Never coming back want refund."

"Room was dusty. Light fixtures had layers of dust "

"No in room dining. No breafast options which wasnt clear before booking. Rooms are just average. Casino is fine. Overall below average stay based on 4-5 star rated hotel. "

"They lost our cooler but other than that things were good. We would stay again."

"The ROKU TV was difficult to use."

"The windows were did not have good shades I could see the lights as i was sleeping outside "

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."