My room was not cleaned when I walked in. My room was not available when I checked in as the rooms were sold out. The room didn’t have enough towels.
Cayla
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Deborah
情侶出遊
2025 年 8 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Though our room was for the most part clean, no daily cleaning was not done, and we didn’t like having to ask for garbage removal, towels, and toilet paper. Restaurants are open only after 6 p.m. Construction noise was constant during the day. Staff was kind, but there didn’t seem to be a lot of staff available.
Deborah
於 2025 年 8 月住了 3 晚
10/10 有夠讚
Brian
情侶出遊
2025 年 8 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We liked the convenience of how close it was to the people mover.
Brian
於 2025 年 8 月住了 2 晚
6/10 一般般
Lizzeth
2025 年 8 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
The room has a great view but it was dirty, there was garbage on the side of the bed and they did not clean the coffee machine we found a cup inside from the last guests, the said we have a microwave including but when we asked for it the staff told us that the amenity it was just for suites, they sent me an email when I made the reservation saying we can check in since 11:00am but they did not mention the extra fee for early check in so we have to pay an extra 50 dlls
Lizzeth
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Carrie
2025 年 8 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Overall, a very nice place. However, be aware of some hidden fees. If you want to check in early, there’s an extra charge. They advertise free parking, but in reality, you’re required to use valet service. The valets also make it clear that they rely heavily on tips, which can make the experience feel a bit pressured.
Carrie
於 2025 年 8 月住了 1 晚
4/10 不太好
Yasmin
寵物同遊
2025 年 8 月 6 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The way to the hotel was super hard to find ND the entire area was full of construction. The "room service" was me walking to the casino and getting the food instead of delivered to my room like they said.
Yasmin
於 2025 年 8 月住了 1 晚
4/10 不太好
Jillian
2025 年 8 月 6 日
不喜歡:整潔度和住宿環境和硬體
Our stay at the hotel could’ve been a lot better but I will start with the pros: Andre was a delight not sure what his position is but anytime we needed anything he brought it and was very pleasant. The location is great for everything we wanted to do and was walking distance.
Cons: during our 4 day 3 night stay we did not get any housekeeping bc upon checkin we were not advised you have to request it only if you’re staying 4 or more days. Was not informed that until the day before we left by a sweet housekeeper working on the 27th floor that morning. The walls are paper thin so you hear some of the loud housekeepers talking outside your door when you’re trying to sleep. Loud construction right outside your window. The air conditioning would come on 10 mins and stayed off for an hr felt like even on 60! My wife asked for an iron Joe at the front desk said they had all been “rented out” but Andre seemed to locate us one in a matter of minutes. Hair particles all over the bathroom. One trash can in the whole room. It took us forever to actually locate the hotel bc all of the construction which they failed to mention as a courtesy, so we would know to be on the lookout we ended up at the casino with all of our luggage and walked another 10 mins to get to the hotel. It was just not the best experience.
Jillian
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Michelle
家庭旅遊
2025 年 8 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful room with great views. Easy to get anywhere in downtown. Need to request housekeeping which was a hit or miss. Would stay again
Michelle
於 2025 年 8 月住了 3 晚
6/10 一般般
Erikka
情侶出遊
2025 年 8 月 6 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Not enough elevators for the amount of floors in the hotel. There was always a line for them and they were slow. Otherwise our stay was fantastic! I would book a lower floor if I stay again.
Erikka
於 2025 年 8 月住了 1 晚
6/10 一般般
Kari
情侶出遊
2025 年 8 月 5 日
喜歡:整潔度
不喜歡:設施服務
We didnt know there was so much construction outside, we got lost multiple times trying to find entrance to hotel.
The Hotel does not have a pool, we found this out when we asked what floor.
Our room did not have a iron or microwave, these are little things that are usually standard.
Corey the Bellman was very helpful at our check in.
Check in was slow due to check in issues. My reservation was under my name, my Husband wanted to check in early so I called and added his name as a guest. I arrived earlier than Husband and at check in I was told the reservation was under his name only. I had my ID and card used to pay but that was not enough to verify. Another rep stepped up after a few minutes had went by and said to have the office complete check in. I showed emails and that is how I was able to check in.
Kari
於 2025 年 8 月住了 1 晚
4/10 不太好
Elizabeth,Chicago
情侶出遊
2025 年 8 月 5 日
不喜歡:員工素質、設施服務和住宿環境和硬體
Construction made acces to property difficult and confusing. Asked inside casino for directions to hotel parking and was given wrong information reulting in being yelled at by different staff member. Only one of six elevators working at 22:30pm with no help from staff as well as no public access to stairs. Early checkin costs $50 and at regular checkin time only one person at front desk despite very long line. No VIP perk given despite Expedia directions.
Elizabeth
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Sarah
團體旅遊, 親子旅遊
2025 年 8 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
room was spacious and had a lot of mirroes which was helpful with four girls getting ready. not enough trash cans though.
Sarah
於 2025 年 8 月住了 1 晚
10/10 有夠讚
William,Fairport Harbor
家庭旅遊
2025 年 8 月 5 日
喜歡:整潔度、員工素質和設施服務
It will be fabulous when all the exterior renovations are completed
William
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Mary
家庭旅遊
2025 年 8 月 4 日
喜歡:員工素質和設施服務
Staff was great , friendly. The hotel was dirty. They were under construction. I would visit again after construction.
Mary
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Alan
情侶出遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The parking, to room and to the casino could not have been done without staff helping us find our way every time we left our room. It was so confusing trying to manuever around and again couldn’t have been done without the help of the wonderful staff. Staffing was 5 star!!!!
Alan
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Darla J.
家庭旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice bed
Darla J.
於 2025 年 8 月住了 1 晚
4/10 不太好
darryl
2025 年 8 月 4 日
Rooms and smell
darryl
於 2025 年 8 月住了 1 晚
6/10 一般般
dorothy a
商務旅客
2025 年 8 月 4 日
喜歡:整潔度
不喜歡:設施服務
Staff was not that friendly, room decor boring!
dorothy a
於 2025 年 7 月住了 3 晚
6/10 一般般
Gail,Middlefield
情侶出遊
2025 年 8 月 3 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Great room. Wasn’t offered anything but a coupon. Had to leave early due to sickness. Hotel didn’t care. Getting to the check-in with all the road construction was extremely frustrating. No notice or email from hotel about it. Won’t stay here again. One elevator out of service had long waistlines for guests based on casino usage of the elevator. Lost money from a delivery when front desk gave wrong address for food delivery.
Gail
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Carol
2025 年 8 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Not the hotel’s fault but all the streets around it are torn up. Should be nice when it’s done.
Carol
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Tederio
親子旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had an absolutely amazing experience! The moment I checked in, the front desk staff surprised me with a complimentary upgrade to a suite. I was blown away. As soon as I walked in, it felt like I was living the celebrity life—spacious, luxurious, and incredibly comfortable.
Everything about my stay was top-tier:
• The room was spotless and beautifully designed
• The dining options were delicious—definitely worth indulging in
• The 24-hour fitness center was a huge plus
• And the location in the heart of downtown made it easy to explore the city
This stay easily gets a 5 out of 5 from me. I loved every single second of it and would absolutely go back the next time I’m in Detroit. Highly recommend!
Tederio
於 2025 年 7 月住了 1 晚
10/10 有夠讚
David
情侶出遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel is in a great location in Greek town. The staff were very friendly and the hotel room was very clean and spacious.
David
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Brian
情侶出遊
2025 年 7 月 31 日
喜歡:整潔度和員工素質
Very confusing, had to go through casino to get to elevator and reception.
Brian
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Candace
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Safe environment and 24 hour casino.
Candace
於 2025 年 7 月住了 1 晚
8/10 不錯哦
RNEST
2025 年 7 月 30 日
喜歡:整潔度和住宿環境和硬體
The site was spacious and the hotel was nice and clean.