「—poor signage at back of hotel, trundled my luggage up the wheelchair ramp only to find a sign saying this was a private entrance, go around to the front - where there were only stairs, no ramp. This despite website promises of handicap accessibility. I pointed out the problem to the front desk person and he said “There IS a sign.” But you can only know that by getting close to the back door. By then you’ve wasted a lot of effort.
—front desk guy was unhelpful. Had to be asked to help with...
「—poor signage at back of hotel, trundled my luggage up the wheelchair ramp only to find a sign saying this was a private entrance, go around to the front - where there were only stairs, no ramp. This despite website promises of handicap accessibility. I pointed out the problem to the front desk person and he said “There IS a sign.” But you can only know that by getting close to the back door. By then you’ve wasted a lot of effort.
—front desk guy was unhelpful. Had to be asked to help with...
Rebecca