completely new building. However, there is terrible smelling in room. After staying 10 minutes in the room, both my wife and I feel terrible headache and disgusting.
Finally, I must give up my reservation without refund and find another hotel to stay by myself.
Really bad experience.
Comfort and amenities were good and we enjoyed are stay. Fire alarm went during one of the mornings and there was no one at the front desk to provide guidance/answers. We did receive an apology letter later.
NADEEM
於 2025 年 5 月住了 4 晚
8/10 不錯哦
Melissa
家庭旅遊
2025 年 5 月 17 日
喜歡:整潔度、設施服務和住宿環境和硬體
The location is wonderful. I travelled with my 11yr old daughter and we felt very safe walking around. There are a couple great restaurants within walking distance.
We stayed in the Hello Kitty room. The size is fantastic, the free gifts are cute, and the kitchen and laundry facilities in your room is a great addition. My only comment is that the carpet and Dango chairs have stains on them, could use a good steam cleaning. The carpet near the lobby as well.
Melissa
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Jael
家庭旅遊
2025 年 5 月 16 日
喜歡:整潔度和設施服務
We enjoyed our stay. We had a tiny room but was all we needed. We thought all the rooms were themed but they are not. Would stay again as the location was great for our needs.
Jael
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Brooke
團體旅遊, 家庭旅遊
2025 年 4 月 24 日
喜歡:整潔度和住宿環境和硬體
Brooke
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Yukiko
2025 年 4 月 14 日
喜歡:整潔度和客房舒適度
Great location and clean
It was a wonderful stay. Just a little bit tight space. But nice bed and bathroom.
Yukiko
於 2025 年 4 月住了 3 晚
8/10 不錯哦
sundeep
2025 年 2 月 17 日
喜歡:整潔度和住宿環境和硬體
sundeep
於 2025 年 2 月住了 2 晚
8/10 不錯哦
TONG SAN,Singapore
家庭旅遊
2025 年 1 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
- The staffs are details and can communicate well, so you get the information you need to know.
- the facilities are clean and functional (this is helpful) except for the wifi and air-con heater.
- have problem to access the wifi after mid-night, worse off it was totally not available for connection on my last night. As I need to work on my laptop at night, this is an issue for me.
- air-con heater in the main room have problem keep the warm even running for few hours.
TONG SAN
於 2025 年 1 月住了 4 晚
10/10 有夠讚
Samantha
團體旅遊, 家庭旅遊
2024 年 11 月 5 日
喜歡:整潔度和住宿環境和硬體
We arrived early as it was our only day in Kyoto but the reception staff were amazing and let us leave our luggage securely with them while we explored Kyoto and provided a shuttle to accommodations.
Samantha
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Sally
家庭旅遊
2024 年 10 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
Stayed in a Hello Kitty room which was gorgeous. The room had a lot of space. The beds were comfortable. Liked having a washing machine. It is a short walk to Kyoto station.
Sally
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Ingalouise,Doerentrup
親子旅遊
2024 年 8 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
Wir hatten ein Apartment für 2 Erwachsene und 2 Kinder.
Das Apartment war sauber und gut ausgestattet. Sogar mit eigener Waschmaschine. Waschmittel war auch vorhanden. Personal spricht sehr gut englisch.
Ingalouise
於 2024 年 8 月住了 3 晚
6/10 一般般
michael
家庭旅遊
2024 年 7 月 8 日
喜歡:整潔度
不喜歡:客房舒適度
Bed was Very hard and very small pillows. room was very small and they tried to cram to much furniture into it. it was impossible to sit in chairs and couch. just dumb.
michael
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Maryna
家庭旅遊
2024 年 4 月 17 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very happy with a stay. Convenient location, friendly and helpful staff, clean room. We had kitchen in the room which was nice. The bathroom had space for drying laundry with a heating and drying fan on top.
Maryna
於 2024 年 4 月住了 4 晚
10/10 有夠讚
Edgar
家庭旅遊
2023 年 12 月 31 日
喜歡:整潔度和客房舒適度
Muy buena experiencia
La habitacion de Hello Kitty es impresionante a mi hija le encanta este personaje y por eso fuimos, se fue encantada con la experiencia(té, hilo dental, cepillos de dientes etc, todo es de hello kitty) lo unico que no esperes un servicio personalizado, te atienden desde una ubicacion remota y uno mismo llena su ingreso, hasta los pasaportes escaneas, hay que dejar la habitacion limpia y sacar la basura para no esperar cargos extras ojo con eso.
Edgar
於 2023 年 12 月住了 2 晚
6/10 一般般
Renee
2023 年 11 月 15 日
Renee
於 2023 年 11 月住了 1 晚
8/10 不錯哦
AGNES
家庭旅遊
2023 年 10 月 22 日
喜歡:整潔度和客房舒適度
Tres bien !
possibilite de location de velo (ideal à Kyoto) pour 1000 yen (6euros) les 5 jours...imbattables !
AGNES
於 2023 年 10 月住了 4 晚
2/10 很糟糕
Meeta
家庭旅遊
2023 年 9 月 10 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Much smaller and congested than advertised, nothing like pictures on Expedia. Room was very dirty, there was dust all over, couch had big bad spots, beds were missing sheets and there was no one on the property to speak to as it’s managed remotely. Recommend staying away, not worth the money.
Meeta
於 2023 年 8 月住了 2 晚
6/10 一般般
Hwang
情侶出遊
2023 年 8 月 16 日
喜歡:整潔度
10 minutes walk from Kyoto station, reception staff was very kind, shuttle bus service was good. Except for the narrow room, it was good because it had a convenient function. There was no hairdryer in the bathroom, so I asked the receptionist and got it the next day and used it. It was uncomfortable because the location of the TV was too high. I needed one more table chair than a stool.