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Reviews of nol kyoto sanjo

3 out of 5
nol kyoto sanjo
700, Osakazaimokucho, Nakagyoku, Kyoto, Kyoto

Reviews

9.6

Exceptional

Rating 10 - Excellent. 115 out of 137 reviews" "
Rating 8 - Good. 16 out of 137 reviews" "
Rating 6 - Okay. 4 out of 137 reviews" "
Rating 4 - Poor. 1 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

10/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

didier, Laval

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotel I stayed in Japan and many country. Large room on japanese standard. Smack in a nice neighborhood and cultural site. Great service with good command of english. Bonus: good sake choices (free). Perfect.
Stayed 4 nights in Apr 2024
Response from nol kyoto sanjo NAKAI on 2024/4/27
Thank you very much for staying at our hotel. We would also like to thank you for your many compliments regarding our rooms and services. We are very happy to see that you are very satisfied with your stay. We will use this review as encouragement to improve further. We look forward to seeing you again.

10/10 Excellent

kathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Room was clean and comfortable
Stayed 4 nights in Apr 2024
Response from nol kyoto sanjo Nakai on 2024/4/16
Thank you very much for staying at our hotel. We are very happy to receive your compliments not only for our room but also for our staff. We look forward to seeing you again.

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here, especially the wood tub and beautiful property.
Stayed 1 night in Apr 2024
Response from nol kyoto sanjo Nakai on 2024/4/16
Thank you very much for staying at our hotel. I am very happy to hear that you were able to relax and enjoy your stay. All the staff are looking forward to your next visit.

10/10 Excellent

Babatunde

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent time at Nol Kyoto Sanjo. Check in was a breeze and the staff were very helpful and kind. The hotel is very clean and quiet. We really enjoyed our stay there.
Stayed 2 nights in Apr 2024
Response from nol kyoto sanjo Nakai on 2024/4/14
Thank you very much for staying at our hotel. We are very happy to hear that you enjoyed it. We look forward to seeing you again at our hotel when you come to Kyoto again.

6/10 Okay

milton

The hotel is average. Front desk does not understand much English and is often absent.
Stayed 3 nights in Apr 2024
Response from nol kyoto sanjo Umebayashi on 2024/4/7
Thank you for staying with us.We sincerely apologize for any inconvenience caused during your stay.We will make improvements in the future and look forward to serving you again.

10/10 Excellent

Evan

Stayed 2 nights in Mar 2024
Response from nol kyoto sanjo on 2024/4/22
Thank you for staying at nol kyoto sanjo.All the staff are looking forward to seeing you again.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location close to the metro, nice restaurants, and the market
Stayed 3 nights in Mar 2024
Response from nol kyoto sanjo Umebayashi on 2024/3/8
Thank you for your stay.We are glad that you found it very convenient and that you were very satisfied with our services.Please come again if you have a chance.Our staff is looking forward to seeing you again.

10/10 Excellent

Casey

Stayed 3 nights in Feb 2024
Response from nol kyoto sanjo 　Yoneda on 2024/3/23
Thank you for staying at nol kyoto sanjo.Looking forward to seeing you coming again.

10/10 Excellent

Erich

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and beds are comfy. So close to Nishiki. Very friendly and courteous staff. Very pleasant stay.
Stayed 2 nights in Dec 2023
Response from nol kyoto sanjo Yoneda on 2023/12/30
Thank you for staying at nol kyoto sanjo.Thank you for your review.I'm glad that you liked it.Please come and stay again when you come to Kyoto.

10/10 Excellent

Calvin

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from nol kyoto sanjo on 2024/1/8
Thank you for your stay and comment.

10/10 Excellent

Lee Hwa

Liked: Cleanliness, room comfort
We stayed in the deluxe room, is so spacious, clean and beautiful! Love the room vibes.
Stayed 1 night in Dec 2023
Response from nol kyoto sanjo Yoneda on 2023/12/30
Thank you for staying at nol kyoto sanjo.Thank you for your review.Please come and stay again when you come to Kyoto.

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with very friendly staff
Stayed 3 nights in Dec 2023
Response from nol kyoto sanjo Kawabata on 2023/12/11
Thank you for your staying with us.We are very happy that you liked our hotel.We look forward to seeing you again.

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel facilities were great, staff very friendly and riom always cleaned beautifully. Loved our stay here
Stayed 7 nights in Nov 2023
Response from nol kyoto sanjo Kawabata on 2023/12/11
Thank you for your staying with us.We are honored by your compliments.Next time you come to Kyoto, please stay at our hotel again.

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
The hotel was perfect, easily one of the best we’ve stayed at on our trip for the price. The room was spacious, clean and had a ton of amazing amenities including a huge wood tub, in-room laundry and very comfortable beds. Close to the subway, local attractions and great restaurants.
Stayed 1 night in Nov 2023
Response from nol kyoto sanjo Yoneda on 2023/11/29
Thank you for staying at nol kyoto sanjo.We are glad to hear that you were satisfied with our services.Please come stay with us again when you visit Kyoto.

10/10 Excellent

Hiroko, New York

Liked: Cleanliness, amenities, property conditions & facilities
Everyone at the reception was attentive. They helped me to find the restaurants for 3 nights by spending time with me. Super super helpful
Stayed 4 nights in Nov 2023
Response from nol kyoto sanjo Kawabata on 2023/11/24
Thank you for your staying with us. We are very glad that you liked the restaurants that we introduced. Please use our hotel the next time you come to Japan.　We are looking forward to seeing you again.

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great area to stay in Kyoto with lots of things to do and see at your door step. Highly recommend!
Stayed 3 nights in Nov 2023
Response from nol kyoto sanjo kagawa on 2023/11/10
Thank you very much for staying at our hotel.Thank you again for your compliments.All of our staff are looking forward to seeing you again.

10/10 Excellent

Piyachat

Stayed 2 nights in Nov 2023
Response from nol kyoto sanjo on 2023/11/7
Thank you for staying with us.If you come to Kyoto again, please come and stay with us again.

10/10 Excellent

alain

Stayed 5 nights in Oct 2023
Response from nol kyoto sanjo on 2023/11/7
Thank you for staying with us.If you come to Kyoto again, please come and stay with us again.

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed here and we loved it! We booked the Hibaburo deluxe and the room exceeded our expectations. It was spacious, a beautiful space and the amenities were everything we needed (the washing/dryer was super useful to us during our time there). The wooden bathtub was wonderful after a day full of exploring on foot. This hotel is close to Nishiki markets, public transport and other great sights. The staff are very helpful and polite and helped us to send our luggage to the next city we visited. We’d definitely stay again and recommend it highly to anyone considering.
Response from nol kyoto sanjo on 2023/10/23
Thank you very much for using our hotel. Thank you again for your wonderful feedback.We are glad that you enjoyed your stay.If you come to Kyoto again, we will do our best to assist you. We look forward to your next visit.

10/10 Excellent

Roy

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
New and clean. Wonderful staffs. Free sake bar.
Stayed 3 nights in Oct 2023
Response from nol kyoto sanjo on 2023/10/23
Thank you very much for using our hotel.Thank you for your feedback and compliments.If you come to Kyoto again, please come to nol kyoto sanjo. We'll be expecting you.

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and I love the free snacks and sake in the lobby!
Stayed 3 nights in Sep 2023
Response from nol kyoto sanjo Kawabata on 2023/10/14
Thank you for your staying with us.We are honored to receive such a great compliment.We look forward to seeing you again.

10/10 Excellent

Kumiko

Liked: Cleanliness, property conditions & facilities
very quiet part of the city not far from the busiest street.
Stayed 2 nights in Oct 2023
Response from nol kyoto sanjo Kawabata on 2023/10/14
Thank you for your staying with us.We are very happy that you liked our hotel.We look forward to seeing you again.

10/10 Excellent

Christian

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic boutique hotel in one of the best parts of Kyoto. We can absolutely recommend it as a perfect place to stay in Japan‘s most beautiful city.
Stayed 5 nights in Oct 2023
Response from frontdesk Umebayashi on 2023/10/9
Thank you for your interest in this project.We are very happy to receive such positive feedback.We will make efforts to further develop the areas you praised and to receive compliments on the service provided by our staff.We look forward to seeing you next time we have the opportunity.Thank you again.Thank you very much.

10/10 Excellent

Andy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from frontdesk Umebayashi on 2023/10/9
Thank you very much.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous property. Coffee in the morning and self serve sake bar at night. Extremely comfortable room. We wanted to move in and live there! We LOVED staying here.
Stayed 4 nights in Aug 2023
Response from nol kyoto sanjo Tsubouchi on 2023/10/4
Thank you very much for using our hotel.We are very happy that you enjoyed coffee and drinks at Machiya Lounge.Our goal is to make your stay feel like living in Kyoto.So we are very happy to hear from you. thank you.Please use our hotel again when you come to Kyoto. I'm looking forward to it.

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We would definitely stay at nol again in our future trips to Kyoto. The staff were all very helpful and friendly. We loved the idea of nightly free snacks and sake tasting stations. The room was well designed and we enjoyed the wooden bath very much. Everything at the property had so much thought put into it.
Response from nol kyoto sanjo on 2023/9/26
Thank you for staying at nol kyoto sanjo.I am glad you were satisfied with the sake and bath.Please come to nol kyoto sanjo when you visit Kyoto againThank you so much.

10/10 Excellent

SARAH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at nol. 10/10. The property itself is beautiful; contemporary and comfortable. Loved having the washer/dryer in the room. The staff were all lovely and very helpful, went out of the way to assist. Terrific area walkable to subway and buses, Nishiki market, tons of shopping & dining, about 15 min walk to the river and a little further to Gion. Amazing stay, so good we added an extra night!
Response from front Umebayashi on 2023/9/24
Thank you for staying with us.I'm glad that you liked the facilities and location.I am most happy to hear that you praised our service.I will do my best to make you even more happy if I have the chance next time.Thank you for your feedback.Let's meet again.front Umebayashi

10/10 Excellent

Yi Shiuan

Stayed 1 night in Sep 2023
Response from frontdesk Umebayashi on 2023/10/9
Thank you very much.

8/10 Good

Pui Yi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Specious room but no view, close to surroundings building
Stayed 1 night in Sep 2023
Response from Umebayashi on 2023/9/14
Thank you very much.See you next time!

10/10 Excellent

Greg

Stayed 3 nights in Sep 2023
Response from nol kyoto sanjo on 2023/10/30
Thank you for staying with us.We look forward to welcoming you again.

10/10 Excellent

Thuysi

Stayed 3 nights in Aug 2023
Response from nol kyoto sanjo on 2023/9/14
Thank you very much.

6/10 Okay

Lejun

Liked: Cleanliness, amenities, property conditions & facilities
Bad service
Stayed 5 nights in Aug 2023
Response from nol kyoto sanjo on 2023/9/21
Thank you for staying at nol kyoto sanjo.We are sorry that we could not provide you with satisfactory service.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Two night family stop over on route to Hiroshima from Tokyo. We all loved the hotel and area. Very easy to walk to local tube station and into main shopping areas. Comms and hotel quality were great, would return. If we ever come back *****.
Stayed 2 nights in Aug 2023
Response from Yoshida on 2023/8/22
Thank you for staying with us, and thank you for your kind comments. We look forward to welcoming you again.nol kyoto sanjo Koji Yoshida

10/10 Excellent

Man

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Yoshida on 2023/8/22
Thank you for staying with us!

10/10 Excellent

Vivian

Liked: Cleanliness, property conditions & facilities
A traditional and modern hotel. Highly recommended!
Stayed 3 nights in Aug 2023
Response from Umebayashi on 2023/8/9
Thank you very much.We hope to see you again when we have a chance.

10/10 Excellent

DANLU

Liked: Cleanliness, property conditions & facilities
I love it! Friendly people and nice environment, l will come back!
Stayed 2 nights in Jul 2023
Response from nol kyoto sanjo Yoshida on 2023/8/5
Thank you so much for your staying with us and your happy comｍents.We look forward to seeing you again!

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Absolutely breathtaking! The hotel has a nice look on the outside, but on the inside it's so incredibly nice! The room was perfect and the staff was so incredibly nice and helpful when it came finding a place for dinner.
Stayed 2 nights in Jul 2023
Response from Front Desk Kawabata on 2023/8/1
Thank you for your staying wiith us.We are very happy to receive your compliments.Please stay at nol kyoto sanjo when you come to Kyoto next time.We look forward to seeing you again.

10/10 Excellent

Anayris

Stayed 4 nights in Jul 2023
Response from Umebayashi on 2023/8/9
Thank you very much.

10/10 Excellent

MengSyuan

Stayed 3 nights in Jun 2023
Response from nol kyoto sanjo on 2023/7/3
Thank you for staying at nol kyoto sanjo.We look forward to seeing you again.

10/10 Excellent

Mooi Huan

Traveled with family
Liked: Cleanliness, room comfort
Amazing experience m!
Amazing experience, spacious room, awesome shower, great location. Will be my choice of hotel for my next visit to Kyoto.
Stayed 2 nights in Jun 2023
Response from nol kyoto sanjo on 2023/7/3
Thank you for staying at nol kyoto sanjo.Thank you for the nice review.We look forward to meeting you again.

10/10 Excellent

Shayna

Stayed 3 nights in May 2023
Response from nol kyoto sanjo on 2023/7/3
Thank you for staying at nol kyoto sanjo.We look forward to seeing you again.

10/10 Excellent

Ryan

Stayed 3 nights in May 2023
Response from nol kyoto sanjo on 2023/6/19
Thank you for staying with us.We look forward to welcoming you again.

10/10 Excellent

Amy

Stayed 3 nights in May 2023
Response from nol kyoto sanjo on 2023/6/19
Thank you for staying with us.We look forward to welcoming you again.

10/10 Excellent

YUNJI

Stayed 3 nights in May 2023
Response from nol kyoto sanjo on 2023/5/26
Thank you for staying with us.We look forward to seeing you again.

8/10 Good

Olivia

Stayed 3 nights in May 2023
Response from nol kyoto sanjo 　Yoneda on 2023/6/19
Thank you for staying with us.We look forward to welcoming you again.

10/10 Excellent

Jean

Stayed 4 nights in May 2023
Response from nol kyoto sanjo on 2023/5/26
Thank you for staying with us.We look forward to seeing you again.

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful property, great rooms with very comfortable bedding. Delicious breakfast - highly recommend. Staff is kind and helpful. Sake ‘bar’ is self serve and a nice touch.
Stayed 1 night in Apr 2023
Response from nol kyoto sanjo Tsubouchi on 2023/4/28
Thank you for choosing our hotel.！I'm glad that you enjoyed breakfast and sake self-bar. We hope to see you again.

10/10 Excellent

Fiona

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from nol kyoto sanjo on 2023/5/26
Thank you for staying with us.We look forward to seeing you again.

10/10 Excellent

Machelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property and the location. All of the staff was very pleasant. We wished we had booked for longer.
Stayed 3 nights in Mar 2023
Response from nol kyoto sanjo on 2023/4/20
Thank you for staying with us.We are happy that our customers are satisfied.Please use it when you visit Kyoto again.

10/10 Excellent

Sharon

Stayed 4 nights in Mar 2023