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Reviews of hotel GOCO stay Kyoto Shijo Kawaramachi

3 out of 5
hotel GOCO stay Kyoto Shijo Kawaramachi
Gocomachi Shijo Agaru Dainichicho 410, Kyoto, Kyoto

Reviews

9.6

Exceptional

Rating 10 - Excellent. 17 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dae Young, Thornhill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome place for travelers. Definitely recommend for anyone who visit Kyoto. My only complaint was weird foul smell in the unit (probably from previous guest lol). will use this place again.
Stayed 3 nights in Apr 2024
Response from hotel GOCO stay on 2024/4/12
Thank you for staying hotel GOCO stay and your feedback.　　We are a little shocked to find your message. If there is any smell after the guests check out, we usually use ozone deodorizer to take off the smells before the new guests check in and our staff didn’t find any smell when they checked your room before you checked in. Could you please let us know what part of the room you had a smell? Then, we will check again and try it will not happen again. This is our first time to get such a feedback from the guests.We sincerely apologize any inconvenience caused to you and hope we have a chance to serve you again in the near future.

10/10 Excellent

Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel GOCO Stay in Kyoto was perfect for our needs. The staff was very attentive and helpful from check-in to recommending places to see cherry blossoms in the late starting season. The room was perfectly appointed with a mini kitchenette and washing machine. The shower turns into a dryer which is perfect for those that want to pack light and travel with less stress. The gentleman at the front desk helped to coordinate luggage shipping for overnight bags for sameday travel to our next hotel in Osaka, as well as forwarding our bigger suitcases to Tokyo. The hotel is perfectly situated one block from Nishiki market, and around the corner from Kawaramachi street market and multiple bus and train stations to get you anywhere in the city. All of the beds in Japan run on the firmer side, but this bed was one of the more comfortable ones we had on our two week adventure.
Stayed 5 nights in Mar 2024
Response from hotel GOCO stay on 2024/4/4
Thank you for staying hotel GOCO stay and writing great review for us. We are happy to hear that you enjoyed your stay with us. We are small hotel with only 16 rooms and not a 5 star hotel, however we strive to help our guests make the most of their valuable time for sightseeing by minimizing any hassles during their travels.We are looking forward to serving you again.

10/10 Excellent

Janet, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities and location. Close to Nishiki market and to bus stops and train station. Our room even had laundry facilities aside from the refrigerator and microwave. Would definitely book here again! Staff very friendly and listens to your needs.
Stayed 3 nights in Feb 2024
Response from hotel GOCO stay on 2024/3/13
Thank you for choosing hotel GOCO stay. We are glad to hear that you are satisficed with your stay. Our hotel locates in a very convenient place for both shopping and sightseeing. If you have another chance to come back to Kyoto, we would like to serve you again.hotel GOCO stay

10/10 Excellent

Raymund, Santa Clarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked and was made aware that it is a Family owned hotel. The owners (husband and wife) were hands on. They were very helpful and pleasant. The area was very convenient to restaurants and shops but most especially just steps away from Nishiki Market. Walking distance to Gion. We highly recommend. Thank you from Ray and Ruby (Los Angeles, CA)
Stayed 3 nights in Nov 2023
Response from hotel GOCO stay on 2024/2/23
Dear Ray and Ruby,Sorry for the late reply. Thank you very much for staying at GOCO and leaving a kind review! As we are a small hotel with only 16 rooms, we try our best to communicate well with guests and personalize our service. Please stop by whenever you return to Kyoto. We wish you both the best:)

10/10 Excellent

Alireza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience at Hotel GOCO. It's a very well managed, clean and comfortable hotel. The staff are fantastic, courteous and very helpful. They helped us with restaurant reservations (you need one for popular restaurants) and booking taxis. The hotel is in central location, close to many shopping centers, and metro stations, it's close to walk to many tourist attractions. Highly recommended.
Stayed 6 nights in Nov 2023
Response from hotel GOCO stay on 2023/12/23
Thank you for choosing hotel GOCO stay among the many hotels in Kyoto. All of us are delighted to know we were able to be a help to you as assisting guests to have a wonderful time is our first priority. Thank you for taking your time to write the review. Please feel free to visit us whenever you return to Kyoto!Best wishes,hotel GOCO stay

10/10 Excellent

Adan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful staff at reception. Fabulous value for money. I’d happily stay again. Perfect location for shopping and food.
Stayed 1 night in Aug 2023
Response from General Manager on 2023/8/9
Thank you very much for your stay at hotel GOCO stay and we appreciate your positive feedback.　　We are glad to hear that you are satisfied with your stay and we hope we will have a chance to serve all of your family next time in the near future.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at hotel GOCO was extremely friendly, helpful, and professional. There is also a lovely rooftop terrace to enjoy when you get back and want to relax. Walking distance from Nishiki Market, Ninja and Samurai Museum, and more. Definitely recommend. Thank you, hotel GOCO!
Response from hotel GOCOStay on 2023/5/11
Thank you very much for choosing hotel GOCO stay. We are glad to hear you enjoyed our rooftop terrace! It was an honor for us to have you as our guest. All of us look forward to seeing you again soon. Thank you for your kind review.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend !
What a wonderful hotel. The staff were incredibly kind and helpful. Perfect location near the Nishiki Market, shopping, walkable to Gion, and near all the temple / shrine bus stops. Having laundry available in the room was very appreciated. Highly recommend this hotel.
Stayed 4 nights in Apr 2023
Response from hotel GOCOStay on 2023/4/16
Thank you very much for staying at our hotel and your kind review! We are very glad to hear that you have enjoyed your stay here. All of us at hotel GOCOStay look forward to seeing you again if you have another chance to visit Kyoto.

10/10 Excellent

Patti, Sacramento

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice surprise to find such a wonderful hotel near all of the shopping areas and restaurants. The staff is exceptionally helpful and kind in making our trip memorable. I would highly recommend the GOCO and will return there again.
Stayed 4 nights in Mar 2023
Response from hotel GOCOStay on 2023/4/16
Thank you for choosing hotel GOCOStay and taking your precious time to write the review. We are very happy you had a nice stay in Kyoto, and to be a part of it. We will keep improving our services for your next stay with us. All staffs look forward to seeing you soon.

10/10 Excellent

Christopher, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and super friendly and accommodating. Let us store our luggage before check in and after check out. Location is right next to the Nishiki Market. So plenty of food and shopping just steps away. The room was clean with a washing machine. The shower room converts into a dryer for your clothes which was something different but cool. Great clean place to stay. I would book this hotel again if whenever I come back to Kyoto
Stayed 1 night in Mar 2023
Response from hotel GOCOStay on 2023/4/16
Thank you very much for staying with us at hotel GOCOStay. We appreciate your review. We are glad to hear you enjoyed our room and its facilities, and your time in Kyoto as well. All of our staffs look forward to see you again in Kyoto!

10/10 Excellent

ocean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

10/10 Excellent

megumi

Stayed 1 night in Feb 2024

10/10 Excellent

YIHSIEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

chieko

Stayed 1 night in Nov 2022

10/10 Excellent

MAOGUANG

Stayed 1 night in Oct 2022

8/10 Good

Saburo

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Ryo, Chiba、Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン・アウトの際、丁寧な受付に感動しました。 また利用したいと思います。
Stayed 1 night in Dec 2020
Response from 支配人 on 2020/12/17
この度はhotel GOCO stay 京都四条河原町にご宿泊いただきありがとうございました。またお褒めの言葉をいただきスタッフ一同嬉しく思っております。オープンしてまだ3か月足らずの新しいホテルですので至らない点もあるかと思いますが、これからもお客様にご満足いただけるよう精進してまいります。また機会がございましたら京都へお越しの際は是非ご利用いただけますようお願い申し上げます。

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
新しいホテル
オープンしたばかりとは知らずに宿泊しました。建物は新しく内装も綺麗で清潔でした。ホテルに泊まると必ず出るアレルギー症状も、ほとんど出ませんでした。 洗濯機やミニキッチンがあるので、長期滞在の方には特におススメです。 部屋の面積は広い割にテーブルが小さく、バスルームもとても狭いです。洗面台が小さいのに蛇口のノズルが長すぎて、手を洗うだけで水が外に跳ねるのが若干気になりました。 外出時のキーロック方法を教えてもらえず、オートロックと思い込んでいたので、もしかしたらしばらく無施錠状態だったかもしれません。宿泊時の説明がもう少し欲しいです。 親切で丁寧ではありますが、きめ細やかなサービス等はないので、逆にあまり干渉されたくない方にはとても良いと思います。
Stayed 1 night in Sep 2020
Response from 支配人 on 2020/10/2
この度はhotel GOCO stay 京都四条河原町にご宿泊いただきありがとうございました。ドアのロックに関して説明不足があった点申し訳なくお詫び申し上げます。当ホテルは全室オートロックとなっております。再度全室鍵に不具合がないか確認させていただきました。 お泊りいただいたお部屋は14㎡のダブルルームですが、できるだけお荷物を広げられるスペースを取るようにとレイアウトに工夫をいたしました。ただ浴室はユニットバスになっておりますので狭く感じられたかと思います。この部屋以外のタイプはすべて独立洗面台のついたバス・トイレセパレート型となっております。またご利用いただく機会がございましたら是非他のお部屋もお泊りいただければと思います。 また洗面台のノズルが長過ぎるということに関しましては、浴槽にお湯を張る機能もあるため長くなっていおります。洗面での用途に関しましては、ご不便をお掛けし申し訳ございません。 当ホテルは長期滞在の方にも快適にお過ごしいただくよう部屋のレイアウト、設備などを工夫いたしておりますので、いただいたコメントは大変嬉しく思っております。さらに快適にお過ごしいただけるようお客様のご意見を伺い改善したいと考えております。この度のコメント、大変ありがとうございました。またご来館いただけることを従業員一同心よりお待ち申し上げます。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗で清潔感のあるホテルで良かったです。
Stayed 2 nights in Sep 2020
Response from hotel GOCO stay 京都四条河原町 on 2020/9/24
この度は数ある宿泊施設の中から、hotel GOCO stay 京都四条河原町をお選びいただきまして誠にありがとうございました。お部屋が綺麗で清潔とのお言葉をいただき、スタッフ一同大変嬉しく思っております。スタッフ一同さらに精進してまいりますので、京都にお越しになられる際には是非またご利用くださいませ。またのお越しを心よりお待ち申し上げております。