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Rating 10 - Excellent. 435 out of 1000 reviews" "
10 - Excellent
435
Rating 8 - Good. 399 out of 1000 reviews" "
8 - Good
399
Rating 6 - Okay. 106 out of 1000 reviews" "
6 - Okay
106
Rating 4 - Poor. 40 out of 1000 reviews" "
4 - Poor
40
Rating 2 - Terrible. 20 out of 1000 reviews" "
2 - Terrible
20
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Paula
Traveled with partner
2024/4/14
Liked: Cleanliness, staff & service
The breakfast was amazing so many choices. Transport to city right on the doorstep and Sunway Putra mall across the road. Plenty to eat and shopping was very reasonably priced.
Paula
Stayed 4 nights in Apr 2024
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2024/4/18
Dear Valued Guest, Warm greetings from Seri Pacific Hotel Kuala Lumpur. We are glad you enjoyed and had a memorable stay with us. We thanked you for your support and looking forward for your next visit soon! Best regards,
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2024/4/18
Dear Valued Guest, Warm greetings from Seri Pacific Hotel Kuala Lumpur. We are glad you enjoyed and had a memorable stay with us. We thanked you for your support and looking forward for your next visit soon! Best regards,
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2024/3/2
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and nevertheless will take necessary action for further improvement.Looking forward for your next visit soon!Best regards,
10/10 Excellent
Ashwin
2024/1/1
Ashwin
Stayed 2 nights in Dec 2023
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2024/1/30
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
A 5-star experience staying there. Cozy accomodation, friendly and helpful staff, truly some of the cremè de la cremè hotel services.
Nuqman
Stayed 3 nights in Dec 2023
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2023/12/21
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
10/10 Excellent
Mohammed
2023/12/4
Mohammed
Stayed 1 night in Nov 2023
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2023/12/21
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
10/10 Excellent
Ayisha
2023/11/29
Ayisha
Stayed 6 nights in Nov 2023
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2023/12/21
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2023/11/14
Dear Valued Guest, Warm greetings from Seri Pacific Hotel Kuala Lumpur. We are glad you enjoyed and had a memorable stay with us. We thanked you for your support and looking forward for your next visit soon! Best regards, From, The Management of Seri Pacific Hotel Kuala Lumpur
Amenities like phone not available in room. Fire alarm went off but no calls from reception as no phone in room. Bathroom cleanliness can be improved. No face towel or hand towel or bath wash provided
Poobalan
Stayed 1 night in Oct 2023
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2023/10/30
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are deeply apologies on your unpleasant experience. We will investigate and take necessary action on this matter for further improvement. We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
definitely not a 5star hotel. during my stay the air condition broke down. inroom desk phone doesnt work. everytime youneed reception you have to go downstair. hotel quite old and beat up they did change my room and floor at 4am cause i cant sleep because of the heat. wasted half of my day because i was told maintenance team will come up but end ip waiting for nothing. i would not.stay here again
guo sheng
Stayed 3 nights in Oct 2023
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2023/10/30
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are deeply apologies on your unpleasant experience. We will investigate and take necessary action on this matter for further improvement. We thanked you for your support and looking forward for your next visit soon!Best regards,From,The Management ofSeri Pacific Hotel Kuala Lumpur
easy to access using the transportation services provided and can provide shopping pleasure in a pleasant perimeter. Thank you.
Mohamad Zephyan Nasution
Stayed 3 nights in Oct 2023
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2023/10/20
Dear Valued Guest, Warm greetings from Seri Pacific Hotel Kuala Lumpur. We are glad you enjoyed and had a memorable stay with us. We thanked you for your support and looking forward for your next visit soon! Best regards, From, The Management of Seri Pacific Hotel Kuala Lumpur
10/10 Excellent
Md Habibur
2023/10/14
good service!!!
Md Habibur
Stayed 4 nights in Oct 2023
Response from The Management of Seri Pacific Hotel Kuala Lumpur on 2023/10/20
Dear Valued Guest, Warm greetings from Seri Pacific Hotel Kuala Lumpur. We are glad you enjoyed and had a memorable stay with us. We thanked you for your support and looking forward for your next visit soon! Best regards, From, The Management of Seri Pacific Hotel Kuala Lumpur
The staff were Excellent. Very professional, efficient and friendly. Location is near to shopping malls and public transport system.
Poobalan
Stayed 1 night in Aug 2023
Response from The Management of Seri Pacific Kuala Lumpur on 2023/9/21
Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur. We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and looking forward for your next visit soon!
The worst experience during check in!!! waited from 2+pm until 10.30pm standing at the lobby......excuse given was we were short of staff and our linen was delayed!!! Worse service ever!!! At least compensate customers with some food and not just the free flow of cold drink......after all we waited for almost 8 hours!!! Worse, I just finished giving training at another hotel. Thought I could rest, but disappointed.....
Not sure whether I'll stay here again after this.
I've stayed with Seri Pacific numerous times. Just that breakfast spread during my stay is not up to expectation. Perhaps newly hired staff with a lack of experience or difficulty in hiring experienced staff. Room comfort and facilities are ok. Just that needs to improve on the breakfast.
Dear Valuable Guest,
Thank you so much for taking the time to review us. We are noted on your rating and appreciate your stay and kind support.
Kind regards,
The Management, Seri Pacific Hotel Kuala Lumpur
Dear Valuable Guest,
Thank you so much for taking the time to review us. We are noted on your rating and appreciate your stay and kind support.
Kind regards,
The Management, Seri Pacific Hotel Kuala Lumpur
Kettle in the room couldnt function. Hope that the staff there can have a constant check on the electrical appliances, even the smallest thing in the room. Please check everything. Plus, it is better to add more TV channel, to avoid boringness. Overall, the stay was amazing.
The staffs are friendly and helpful. The room is big and cosy for my parents. Since it’s connected to the mall, it’s easier for us.
Verified traveler
Stayed 1 night in Sep 2021
Response from Hazeira Hazis on 2021/10/1
Dear Valuable Guest,
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay with us. We are noted on your rating and appreciate your stay and kind support.
Kind regards,
The Management, Seri Pacific Hotel Kuala Lumpur
The hotel was nice and clean, with strict SOP due to covid, Beds were comfy, channels was good on TV, and bathroom and room was clean, water pressure was good as well, Staff was friendly and welcoming, will surely come back to this place
Samuel
Stayed 1 night in Sep 2021
Response from Hazeira Hazis on 2021/10/1
Dear Valuable Guest,
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay with us. We are noted on your rating and appreciate your stay and kind support.
Kind regards,
The Management, Seri Pacific Hotel Kuala Lumpur
Dear Valuable Guest,
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay with us. We are noted on your rating and appreciate your stay and kind support.
Kind regards,
The Management, Seri Pacific Hotel Kuala Lumpur
Dear Valuable Guest,
Thank you so much for taking the time to review us. We are noted on your rating and appreciate your stay and kind support.
Kind regards,
The Management, Seri Pacific Hotel Kuala Lumpur