My stay at the hotel was good and the location is walkable to quite a few shopping malls and food options.
My only complaint and I would rate it as a heavy one since it relates to privacy issues. At check-in, I expressed that I did not want my passport photocopied for privacy and security reasons. I begrudgingly allowed them to photocopy my driver's license just to be able to check in.
On checkout, the staff including manager were insistent on photocopying my passport, even though they said to only need the passport number. Otherwise, they did not want to check me out for a fully paid stay.
This is not an acceptable practice for many reasons. I was assured that the photocopy would be destroyed, but I highly doubt of that being done in a manner that I would find acceptable.
To the hotel management: Upon arrival in the country, the government authorities have verified my identity and passport in a secure manner. You should not need to photocopy it for whatever reason.