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Reviews of Rich Hostel

2.5 out of 5
Rich Hostel
E2, 11/F Block, Chungking Mansion, 36-44 Nathan Road, Kowloon

Reviews

6.6
Rating 10 - Excellent. 6 out of 18 reviews" "
Rating 8 - Good. 2 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Size of the room was small but that's normal in Hong Kong, the bathroom was smelly but once we talked to the receptionist they fixed it, we noticed a couple of small cockroaches throughout our over 2 weeks stay so it wasn't that bad. Room service is daily and efficient, and the staff are really nice and helpful, the building might seem intimidating and not the cleanest but the room was good and safe and we don't have anything to complain about, good value for money.
Stayed 13 nights in Nov 2019
Response from Amy Leung on 2019/12/12
Thank you very much for your valuable comment and feedback.

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was not according to picture. I was not assigned to the room that I paid for. I was in a room that was 7ft x 12 ft including the bathroom. Very filthy in the corridor reaching the elevator.
Stayed 2 nights in Oct 2019
Response from Amy Leung on 2019/12/12
Thank you very much for your valuable comment and feedback.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay ,helpfull staff and very cheap accommodation
Stayed 1 night in Oct 2019
Response from Amy Leung on 2019/12/12
Thank you very much for your valuable comment and feedback.

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The rooms were too small and it was frustrating because the reception is in a completely different building complex to the rooms. The location is bad because once leaving the elevator you cannot leave the building complex without being harassed by the vendors trying to sell you their low quality merchandise or guestrooms in equally disappointing hotels. They are intimidating and make you feel uncomfortable.
Stayed 5 nights in Oct 2019
Response from Amy Leung on 2019/12/12
Thank you very much for your valuable comment and feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checking in process should be at the property. My booking was for 11 floor but was given a room on 14. The pictures are very deceptive.
Stayed 7 nights in Sep 2019
Response from Amy Leung on 2019/10/1
Thank you very much for your valuable comments and feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The staff is very nice and helpful, good place
Stayed 1 night in Aug 2019
Response from Amy Leung on 2019/10/1
Thank you very much for your valuable comments and feedback.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was very cheap and affordable. The stay was definitely worth the price I paid for. They also had free WiFi, very good!
Stayed 1 night in Aug 2019
Response from Amy Leung on 2019/10/1
Thank you very much for your valuable comments and feedback.

4/10 Poor

Yuki

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Harald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hongkongreise 3 Tage
Sehr gute Lage direkt an Metro. Freundliches und hilfreiches Personal. Für Hongkong ein super Preis. Alles funktioniert im Hostel Unterkunft genau wie beschrieben
Stayed 2 nights in Dec 2023

8/10 Good

MAN FAI GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間整潔，服務態度親切！
房間整潔，服務態度親切！小小房間，價錢算合理
Stayed 2 nights in Nov 2023

6/10 Okay

izumi

Stayed 3 nights in Oct 2023

4/10 Poor

Henry

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Katastrophale Überbauung. Zimmergrösse entspricht nicht den bildern. Bett ist zu klein. Geplant waren 2 nächte, drinn waren wir 5 Minuten
Stayed 4 nights in Dec 2019
Response from Amy Leung on 2020/1/20
Thank you very much for your valuable comment. We are sorry that you are not happy to stay with us, we will try our best to fix the issues you experienced.

6/10 Okay

Verified traveler

Business traveler
トンキン マンション内という事で立地もいいのですが、レセプションの場所が予約書に記載されておらず、チェックインに非常に手間を取らされました。マンション内A-Fと塔が分かれているため非常にわかりずらく厄介、またレセプションスタッフもいたり居なかったりで、電話も繋がらない事が多く。サバイバルに長けた私のようなバックパッカーでない限りオススメはできませんね。サバイバルを楽しめる方にはオススメですが！
Stayed 2 nights in Nov 2019
Response from Amy Leung on 2019/12/12
Thank you very much for your valuable comment and feedback.

8/10 Good

Nanna Stagelund

Liked: Staff & service
Stayed 5 nights in Oct 2019
Response from Amy Leung on 2019/12/12
Thank you very much for your valuable comment and feedback.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
사진과 다르고 체크인 하기 엄청 어려움 청결한 느낌도 전혀없고 방음, 기본적인 세면도구도 부족함
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
この小さなゲストハウスはチョンキンマンションの一画にあり、この広大なマンションのどこにこのゲストハウスがあるのやら皆目分からず、チェックインに苦労した。またホテルレセプションに電話してもなかなか繋がらなかった。また室内に置いておいた衣類を盗まれるなどかなり治安も悪く家族ずれや女性には絶対勧められない。それなりの覚悟を決めたバックパッカー専用の宿である。
Stayed 1 night in Sep 2019
Response from Amy Leung on 2019/10/1
Thank you very much for your valuable comments and feedback.