Family Suite | In-room safe, desk, blackout drapes, iron/ironing board
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Reviews of GL Hotel

2.5 out of 5
GL Hotel
No. 133 & 135 Jalan Lambak, Kluang, Johor

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 15 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Tang

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Sarimah

Stayed 1 night in Oct 2021

8/10 Good

Liu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be a regular if im going this area.
Stayed here 2 times, both times i have enjoyed my stay. Room is clean and quiet. The only complain i have is the room i book that comes with the private garage, the wifi is really not stable keep disconnecting. Overall great value. Will stay again for sure.
Stayed 1 night in Sep 2019

10/10 Excellent

Mohd Rashdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Mohd Rashdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Mohd Rashdan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Norsyah, Petaling Jaya, My

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, nice hotel
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Kemas , bersih ,parking juga disediakan.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Leonard, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean hotel.
Clean, spacious room with secure carpark
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Moderately priced, unprofessional hotel (staffs).
Booked a "1" twin bed room, with picture showing "1" bed. However, when check in, was informed we need to top up 30 bucks for a "1" bed room. Then commented that the rooms they listed on Hotel.com are all 2 beds. Way to go to con my money so they can "upgrade" me. Near to amenities but ok not gonna be back next time for sure. Staffs services are mediocre as well.
Stayed 1 night in Oct 2018

10/10 Excellent

Latif, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Private Room with Car garage
The room was nice but the price for walk in is way cheaper compared booking through Expedia.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Doesn’t worth for value
Room too small. Doesn’t worth for value that I paid
Stayed 1 night in Dec 2017

8/10 Good

ee chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

nizam, terengganu

Liked: Cleanliness, staff & service, room comfort
nice hotel to stay
hotel is nice. room and bathroom is clean. hot shower is working. aircon is working.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Wan

Liked: Cleanliness
Disliked: Staff & service
bored

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay, good sleep
nothing much nearby walking distance but location is good to drive around kluang. safe to leave ur car there too.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
GL Hotel 1N review.
Overall good for its location for food and security. Friendly receptionist. Jovial security guard at night and feels safe for the car. Will be good the hotel replaces the old towels and stained bedsheets with new ones or have a check on them for comfort of using before guests check in.

6/10 Okay

CT, Spore

Liked: Cleanliness, staff & service
Short getaway in kluang
Room is clean. The hotel even provide toothbrush set. However, it is quite noisy as you can hear people talking in the corridor and the sound of water from next door. Ok for short stay.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Convenient hotel with good service
Good location. Walking distance to food. Private parking with guard from 7pm to 7am. (I booked a room with a private garage but the entry to the garage is via a back lane that doesn't feel safe at night and can be open to ambush. Ended up parking in the open carpark the next day.) Hotel staff is very flexible and helpful. They let us view the rooms before booking and also suggested places we could go. There were some stains on the blanket (it was washed but there some drop of blood stains that could not washed off) and I was uncomfortable. Though housekeeping has closed for the day, they got me a new and clean blanket from a room that was not used for the night.

8/10 Good

Verified traveler

Liked: Staff & service
room is ok and clean
The room is ok and clean . However , the water always splash out during shower and make the toilet wet and slippery most of the time.

8/10 Good

Chong

6/10 Okay

Xiao-Yi, Singapore

Liked: Cleanliness, staff & service
Cheap accommodation, value for money
We paid around SGD$50 per night for a double room, which was very affordable. Room was simple but clean. Receptionist was helpful.

10/10 Excellent

Kong Yew, Seremban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
I have an excellent experience with this hotel. The receptionist is very friendly and helpful.I asked for the direction to a newspaper vendor. He suggested I walk along the street. Later when I left the main entrance, he chased after me to ask me to change direction. The room is very comfortable, clean, although a bit small. They said if you feel that your pillows are too hard, they can change for you. They provide 2 packets of Kluang TV brand coffee. 2 bottles of complimentary mineral water, but you can ask for another 2 FOC bottle each day. The toilet is clean with a hair dryer. All toiletry provided. Overall, I am very happy with my stay.

10/10 Excellent

zurina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
great price and cute.
Hotel was rather new and modern for the area. The rooms were clean, a bit small and mattress was a bit too hard for my taste, but the price was great. It worked out great for our short stay. The iron ruined my clothing, so make sure you check it out before ironing your clothes.

6/10 Okay

Verified traveler

Overall ok
Overall ok

6/10 Okay

Vee Han, Shah Alam

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy clean and new but slightly overpiced
The hotel is clean, service staffs were very friendly. The bed is bit too small for us. It's a budget hotel but priced not much different from full fledge hotel, Hotel Merdeka, in the same town. Found out later. So felt bit overpriced.

6/10 Okay

Yin Yee

Liked: Cleanliness, room comfort

6/10 Okay

Verified traveler

Overall is ok
Overall is ok.

10/10 Excellent

Mark, Canterbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Facilities For A Budget Hotel
I was surprised by the very good quality of this hotel given that it is a budget hotel. The staff were friendly and professional and the room was spacious, modern, functional and clean. Everything worked well and the staff couldn't do enough to be helpful.

6/10 Okay

Prita Jenarthan, Kluang is my hometown and came to visit my family

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
N/A
It was good but should have fridge in the room.

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice & Clean Hotel
I had booked a 1 night family suite in this hotel. In this state in Malaysia, is very hard to find a family suite. Therefore, overall very satisfied with this hotel. The hotel environment is good, room is spacious, clean and nice and the staffs are friendly and helpful. But the hotel management may want to consider the below to improve their facility: 1) To have a mini refrigerator in the room. Management can consider to arrange this facility for deluxe room and above. As a travelling parents bringing the kids along with us, it will be very helpful and useful to have a mini refrigerator in the room. Since the hotel do not have any room service, with this it will help us to stock some food and milk for the children. 2) Wifi access is too slow and inconsistent connection. This area needs to be improved as the connection is sort of totally none, I am not able to access to my work at all. Overall, I am very satisfied with this hotel. Base on the room rate, it can consider that this is a good and reasonable hotel.

8/10 Good

Verified traveler

Liked: Staff & service
nice new hotel. only no breakfast.
so far ok, near to the town. I came wth my spouse. she stay at the hotel while i m having my reunion dinner at other hotel. The hotel is ok, new and she like the enviroment. well if the hotel provide breakfast, it will be much better.

8/10 Good

Thi, België

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surprised stay
very good stay for a very little price, clean rooms, friendly staff, lobby open 24h, ideal one-night-stay when on a roadtrip

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-priced hotel in Kluang with good facilities.
The room is spacious and clean, equipped with good facilities. But the bathroom tends to flood when one is taking a shower as the waterhole is designed to be outside of the shower area.

10/10 Excellent

Thavaraani, Ipoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Worthy!The staffs friendly!Love the kluang pamphlet,makes me go makan here n there.Had a great time!Highly recommended

6/10 Okay

Verified traveler

The room is small but clean. Is close to the AH highway.
Response from Lisa Lim on 2015/3/14
Dear Mr/Mrs/Ms, Warmest Greetings from GL Hotel. Thank you very much for taking your precious time to write the review regarding your recent stay at our property. Your patronage of GL hotel is very important to us, and we are looking forward to warmly welcoming you back soon on board our property.