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"Room is big and clean. Staffs are friendly and always ready to help."

"Good food clean room."

"As usual. The fridge is not cold at all. Had been giving the same feedback many times but don’t think hotel management will do anything about it. Window cover with dusts. WiFi is not working on the last day 6/May/26. Amenities is good with shopping, cinema and many eateries "

"We really enjoyed our stayed here at Sheraton JB. All the staffs services were excellent. We had a twin bedrooms and King bedroom adjourned together. The rooms are spacious and the beds are comfortable. We also had the buffet breakfast for both days. Just a little suggestion on the Nasi lemak rice can have some improvement."

"Room was clean. Very importantly, I felt safe, being a female traveller and was staying alone. Room security lock was adequate to make me feel safe. I felt safe in the reception area, while waiting for my cousin to pick me up. "

"The rooms are clean & huge. Everything was set up well. The location was great too."

"Lousy breakfast; No one topped up food; Not enough seats; No one to clean tables for next person to sit!"

"Generally, all that could be done well was done well. No complaints"

"The room is clean and spacious. The washing machine is easy to use too. Thumbs up! 👍👍"