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Swiss-Garden Hotel Melaka

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Primary image
Indoor pool, open 9:00 AM to 7:00 PM, sun loungers
Indoor pool, open 9:00 AM to 7:00 PM, sun loungers
Indoor pool, open 9:00 AM to 7:00 PM, sun loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Swiss-Garden Hotel Melaka

Swiss-Garden Hotel Melaka

4.5 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
T2-4 The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Malacca City, Malacca, 75300

Explore the area

  • Popular LocationAEON Bandaraya Melaka Shopping Centre16 min walk
  • Popular LocationJonker Street Night Market19 min walk
  • Popular LocationKee Ann Food Street4 min drive
  • AirportMalacca (MKZ-Batu Berendam)9 min drive

Choose dates to view prices

About this area

Malacca City

Located in Malacca City, Swiss-Garden Hotel Melaka is connected to a shopping center. The area's natural beauty can be seen at Klebang Beach and Pantai Kundor, while Malacca Heritage Centre and Baba Nyonya Heritage Museum are cultural highlights. Maritime Museum Muzium Samudera and Malacca Zoo are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our Malacca City travel guideOpens in a new window
Map

What's nearby

  • AEON Bandaraya Melaka Shopping Centre - 16 min walk
  • The Shore Oceanarium - 16 min walk
  • Jonker Street Night Market - 19 min walk
  • Putra Specialist Hospital - 3 min drive
  • Kee Ann Food Street - 4 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 87 min drive

Restaurants

  • Restaurants on site
  • The Blue Chip Lounge

About this property

Swiss-Garden Hotel Melaka

Luxury hotel connected to a shopping center in Malacca City with free parking
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. All 306 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like electric kettles and free tea bags/instant coffee.
Swiss-Garden Hotel Melaka offers 306 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MYR 30 for adults and MYR 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Business services

  • Business center
  • Conference center (10656 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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See similar properties

Malacca City
Malacca City
Washer and dryer
Washer and dryer
Pool
Pool
Family friendly
Family friendly
4 star
4 star
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 30 for adults and MYR 20 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swiss-Garden Hotel Malacca
Swiss-Garden Hotel Melaka Malacca
Swiss-Garden Malacca
Swiss-Garden Melaka Malacca
Swiss-Garden Melaka
Swiss Garden Hotel Malacca
Swiss Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel
Swiss-Garden Hotel Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel Malacca City

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 132 out of 526 reviews
5 - Excellent 25%
Rating 4 - Good. 214 out of 526 reviews
4 - Good 41%
Rating 3 - Okay. 108 out of 526 reviews
3 - Okay 21%
Rating 2 - Poor. 45 out of 526 reviews
2 - Poor 9%
Rating 1 - Terrible. 27 out of 526 reviews
1 - Terrible 5%

3.8/5

Cleanliness

3.6/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

3.7/5

Eco-friendliness
Write a review

3/5 Okay

Liked: Staff & service
Not sound-proofed. Poor security
Rooms are not sound-proofed as advertised. In fact the sliding doors can not be shut properly. Attached to mall. Anybody can just go into the hotel room floors regardless whether they have key cards or not. Poor security.
Stayed 7 nights in Jan 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation 02/02/2022
Checked in at 3pm.smooth process.was informed that towel not available upon check in.called housekeeping 3 times but the answer was hotel ran out of towels n had to wait for it from outside.delay due to heavy traffic.got to bought from DIY.no mirror in the room.tv channel also was not variety.towels were provided at 10pm without hair towel-small one.overall was a horrible n dissapointed staycation.lookin for better services in future.mirror in the room is a must!other than d only 1 in the toilet.do consider my view n comments.thank you.
No mirror found in hotel room
Stayed 1 night in Feb 2022

3/5 Okay

Stayed 1 night in Jan 2022

3/5 Okay

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jan 2022

2/5 Poor

Stayed 2 nights in Dec 2021