Find Luxury Hotels in Kawagoe

"Excellent location but bed and pillows were not very comfortable. "

"There is NO AIR-CON in the room!!!!!!!!!!!!!!!! The hotel uses a centralised heating system with no ability to adjust the temperature per room. During my stay, the room was overwhelmingly warm with absolutely no way to cool it down. There is a Dyson fan provided, but it is simply a fan — not an air conditioning unit — and does nothing to actually lower the temperature. For a hotel at this price point, this is frankly unacceptable. The room itself is also very cramped. Even for a regular-sized person, the space felt restrictive — we could barely open two suitcases at the same time without struggling. The rest of the facilities were decent enough, but the lack of proper temperature control is a dealbreaker. I would not stay here again."

"Excellent location. Clean. Friendly staff"

"Great location, Excellent staff!"

"Central and good facilities "

"Nice hotel and staff are very friendly and helpful, great location "

"Great hotel. Wonderful breakfast. Would recommend. "

"The staff were so nice. However the hotel said it came with air conditioners. The room was stuffy and had thermostat set to 75. I was not able to adjust the temperature and when asked the staff explained the temperature was regulated by the facility. The staff were so nice and brought us a portable fan. All it did was circulate the hot air though. "