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Hotel Karuizawa Cross

3.0 star property
Hotel with 2 restaurants, near Karuizawa Prince Shopping Plaza

Choose dates to view prices

Photo gallery for Hotel Karuizawa Cross

Relax in the hotel lobby, surrounded by contemporary sofas and a warm fireplace.
Enjoy a serene view from the balcony with outdoor seating, surrounded by lush greenery.
Hotel Karuizawa Cross features a modern entrance with a prominent sign and potted plants.
Stroll through this beautifully designed corridor, lined with potted plants and tactile paving for easy navigation.
Relax in a spacious room with a large bed, wardrobe, and a seating area with a bench and side table.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning
The current price is NT$4,316
NT$4,747 total
Jul 16 - Jul 17

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Church view

Church view | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Church view

10.0 out of 10
Exceptional
(1 review)

Highlights

Porch/lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 11 Ping (36 square meters)
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Design Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Design Twin Room

Design Twin Room | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Design Twin Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kyu-Karu Patio

Kyu-Karu Patio | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Kyu-Karu Patio

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 17 Ping (56 square meters)
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Bunk Superior (1)

Bunk Superior (1) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Bunk Superior (1)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Square View (2)

Square View (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Square View (2)

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Twin Superior

Twin Superior | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Twin Superior

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 10 Ping (33 square meters)
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Bunk Superior (2)

Bunk Superior (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Bunk Superior (2)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 12 Ping (40 square meters)
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Bunk Superior (3)

Bunk Superior (3) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Bunk Superior (3)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 12 Ping (40 square meters)
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Bunk Beds

View all photos for Patio Superior

Patio Superior | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Patio Superior

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 9 Ping (30 square meters)
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Asia Oriental (2)

Asia Oriental (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Asia Oriental (2)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 15 Ping (50 square meters)
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for Square View (1)

Square View (1) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Square View (1)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 15 Ping (50 square meters)
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Terrace Superior

Terrace Superior | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Terrace Superior

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 12 Ping (40 square meters)
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Asia Oriental (1)

Asia Oriental (1) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Asia Oriental (1)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 18 Ping (60 square meters)
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Futons
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About the neighborhood

Map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103

What's nearby

  • Old Karuizawa Ginza Street - 1 min walk - 0.2 km
  • Kumoba Pond - 20 min walk - 1.7 km
  • Karuizawa Prince Shopping Plaza - 3 min drive - 2.4 km
  • Karuizawa Prince Hotel Ski Resort - 3 min drive - 2.7 km
  • Hoshino Onsen Hot Spring - 8 min drive - 6.6 km

Getting around

  • Karuizawa Station - 9 min drive
  • Haneda Airport (HND) - 171 min drive

Restaurants

  • ‪気まぐれカフェ辻堂 - ‬3 min walk
  • ‪ミカド珈琲軽井沢旧道店 - ‬3 min walk
  • ‪Cafe Meriggiare - ‬3 min walk
  • ‪IZUTSUYA - ‬1 min walk
  • ‪フランス・ベーカリー - ‬2 min walk

About this property

Hotel Karuizawa Cross

Hotel near Karuizawa Prince Shopping Plaza
Consider a stay at Hotel Karuizawa Cross and take advantage of a nightclub, a free daily manager's reception, and a terrace. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and a shopping mall on site.
You'll also enjoy the following perks during your stay:
  • Free self parking, plus extended parking (surcharge)
  • Continental breakfast (surcharge), an electric car charging station, and outdoor furniture
  • A vending machine, coworking spaces, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Baby monitors, highchairs, and children's slippers
  • Pillowtop mattresses and free cribs/infant beds
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with digital channels
  • Refrigerators, children's dinnerware, and free tea bags/instant coffee

Languages

English, Japanese, Korean

Similar properties

Relax by the heated pool surrounded by natural beauty and a covered seating area.

Karuizawa Prince Hotel West

  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
8.4 out of 10, Very Good, 1,000 reviews
The price is NT$8,525
NT$10,375 total
Jul 21 - Jul 22
Karuizawa Prince Hotel West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: JPY 1,650 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • CROSS BAR
  • モンテ・クッチーナ
  • 和食処　あさま

Things to do

  • Art gallery
  • Designer stores
  • Nightclub
  • Shopping mall
  • Ski passes
  • Ski storage
  • Wine tours

Family friendly

  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately JPY 1650 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

Is Hotel Karuizawa Cross pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Karuizawa Cross?

As of 2025/7/12, prices found for a 1-night stay for 2 adults at Hotel Karuizawa Cross on 2025/7/16 start from NT$4,316, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Karuizawa Cross?

Self parking is free at this property.

What time is check-in at Hotel Karuizawa Cross?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Karuizawa Cross?

Check-out is at 11:00 AM.

Where is Hotel Karuizawa Cross located?

Situated near a boardwalk/promenade, this hotel is steps from St. Paul's Catholic Church Karuizawa and Old Karuizawa Ginza Street. Muro Saisei Memorial Hall and Alexander Shaw Memorial Hall are also within 10 minutes. Karuizawa Station is 24 minutes by foot.

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Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 338 out of 536 reviews
Rating 8 - Good. 153 out of 536 reviews
Rating 6 - Okay. 34 out of 536 reviews
Rating 4 - Poor. 4 out of 536 reviews
Rating 2 - Terrible. 7 out of 536 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big, clean and im a nice location!!
Stayed 1 night in Apr 2025

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Economy and comfortable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room. Very clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, and comfortable. Great location in the older shopping area (Gion) of Karuizawa. Kirt’s of fun shopping like Donguri, Peanuts store, and great dining options.
Stayed 2 nights in May 2025

10/10 Excellent

Chie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent with helpful staffs, clean and comfortable beds. It will be much better if the room can provide larger coffee table and one more chair.
Stayed 2 nights in Apr 2025

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for vacation
Stayed 2 nights in Jul 2024

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a quiet place with lots of restaurants around.
Stayed 1 night in Oct 2024

10/10 Excellent

Ka Yeung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Apr 2025

8/10 Good

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it is within walking distance to old ginza st. Love the ample parking behind the property. Never had to stress for getting a lot. The staff are friendly and efficient. We had the room with the loft beds. The kids love them. The stairs leading to the bunk beds are sturdy and well installed. The bathroom is huge and had all the amenities we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, nice ambience and friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle Pao Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delight travellers and excellent location

The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Stayed 2 nights in Nov 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend !
Stayed 1 night in Aug 2024

10/10 Excellent

Derrel

Liked: Cleanliness, staff & service, property conditions & facilities
seem like renovating the outdoor shops on 2nd floor into hotel room, so the windows are facing the walkway. Only a few rooms. Close to famous shopping area. Spacious.
Stayed 1 night in Mar 2025

10/10 Excellent

Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff in front desk and were helpful. Hotel is in a convenient location with walkable distance to Karuizawa station and other attractions. Room is spacious and soundproofed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 1 night in Nov 2024

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for a small family. Well located being close to shopping strip and within walking distance of good restaurants. Parking lot opposite the hotel was handy, as we had a hire car.
Stayed 3 nights in Oct 2024

10/10 Excellent

KA YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat and lovely hotel

Location is good and the staffs are friendly too. The room is spacious and tidy.
Church nearby
Reception area
Room
Stayed 1 night in Feb 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were large. They were just like the pictures. The included buffet breakfast downstairs was convenient. The location was right next to the Ginza shopping street and only a 20 minute walk to Kumoba Pond.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, nice and cozy
Stayed 2 nights in Jun 2024

8/10 Good

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and proper. Staff was very friedly.
Stayed 1 night in Mar 2024

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very modern. Great location and very walkable to shopping and other forms of transportation.
Stayed 2 nights in Apr 2024

8/10 Good

Lam Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and we were being warm welcome from the staffs.
Stayed 1 night in Jan 2024

8/10 Good

KA HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay in as the staff were nice and friendly. The place was not very occupied at the nights i stayed so it was really quiet to a point it was kinda scary as no staff were stationed after some time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Huiyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2025