Find Shopping Hotels in Kailua-Kona, HI

"We checked in before a big storm, and stayed for a week, during the storm. The town was pretty much closed, flooded. The staff did a great job and worked really hard to keep everyone happy....which is a big endeavor. They gave out meals, coffees, let the pool area be open for even an hour if there was no rain, over 3 to 4 days or so. The wifi and tv and hot water went down because of the storm, they fixed it as soon as possible. They created work arounds and despite the inconveniences from the storm, we really felt tended to. I appreciate their support and next time in Kona, this place will be at the top of my list. They also let us check in early, and leave late...based on availability of course. The location is great and we LOVED the lagoon, where we had safe and calm access to the ocean. The restaurant was super convenient and the setting was really nice. I do recommend. "

"Spacious ‘condo’, exceptional staff - friendly, helpful, great beach area in addition to pool, ocean front, area around not overly busy, property well cared for"

"Everything was great except for them trying to trick you into buying a timeshare and excursions. Check in was great, and she was honest that we didn’t need wristbands to access the property. Very friendly and helpful. Then we were stopped in our tracks by the ‘concierge’ desk. They wouldn’t let us be on our way no matter how many times I insisted we didn’t want to. She lied and said we HAD to have the wristbands. Just give them a stern but friendly no and forget about it the rest of your trip. Don’t fall for the 1-2 hour tour. We could access everything with the room key. Plus I saw multiple times where outsiders were coming to the pool since they don’t check and you don’t need a key to access it. Other than that, we very much enjoyed our stay here. Pools and hot tubs were clean, bartenders were friendly and helpful. Room was clean and stocked enough. "

"Yes."

"Everything went well ."

"Walk was far from the parking lot. Especially if you have lots of groceries "

"Loved it all!"

"The hot tob on the property is not working when we were there."

"We had a wonderful time at the Big Island Retreat! It is for an adult who is seeking some chill time, tucked away in the trees, birds to watch, and feel the ocean breeze. Recommend for people who are okay without AC (went in March and wind was enough to keep us cool and sleep well), who are okay with quiet hours (I loved them because the sound does carry which makes ocean hearing good), and who want to spend most of their time outside or off exploring. This was perfect for our needs because we had plans to go and explore everyday and then come back just to sleep. We enjoyed not being on a big expensive resort and felt more naturally placed in the area. Our room had a bathroom, a sink, a mini fridge, a coffee pot, and dishes. There is a communal grill and larger fridge with a communal dining table. Washer and dryer available in the main public space. The public space has an open air roofed garden which is quite beautiful. We saw lots of birdies and geckos. "