Find Family Hotels in Kaanapali, HI

"It was a nice property. Parking is not free like they state. Our second day staying there a some lady that worked there called us saying our credit card for declined and our room keys wouldn't work when we got back. I knew we had the funds and when I went to the front desk to have them run the card again they said it was a mistake and it was someone else. This was frustrating because we were on another island worried about this and didn't fully enjoy our day until it was resolved."

"This is our third time staying in Sheraton in Kaanapali. Unfortunately, despite the premium location, the resort is getting older and older and in desperate need of renovation. Seems that lobby was recently renovated, but rooms need help. Our ocean view room had crack in the sink, no vent in the bathroom and multiple layers of pain that was chipping. It probably would not matter that much if weather would be better during our stay, because due to the tropical storm we were forced to spend a lot of time inside and definitely noticed all things that need to be repaired. I am not even going to describe the state of the gym... Great location, extremely outdated rooms."

"Tolles, super freundliches Personal. Gute Lage, schöne Aussicht, tolles Kulturprogram"

"Overall, a nice place to stay. Room was nice. Pools were nice. Right on a good section of beach. Free valet services, but the valets were hard to find at the desk and a little slow. It also does seems a little odd that they’re still not cleaning rooms as if we are still worried about Covid. Not even an offer to clean the room or replace towels, soap, toilet paper, etc in the week we were there. Also, a little odd that you keep the “spa” in your name when it is shut down and not opening again."

"Great location and service all around"

"We booked this place when our flight was cancelled and there was no place closer to the airport available or accessible due to flooding. I wish we had more time to enjoy it. The staff was nice enough to wave the resort and parking fees and gave us some credit for breakfast under the circumstances. It was an amazing place with multiple pools and had live flamingos of all things. Definitely plan to stay here next time we are in Maui. "

"We had a wonderful stay. Everyone was so friendly and helpful. I loved how we were sent text messages of any updates or information on daily activities. Looks slightly outdated but currently under renovation. The food and drinks were great. We Will stay here again. "

"It is a good spit for a vocation! "

"Pool was good, no we had a outer view."