Find hotels near Jerome Park, Santa Ana from NT$3,305

"clean room e"

"Newly refurbished rooms make this a modern, comfortable, and great stay. "

"The breakfast offerings were standard and the hot tub and pool were immaculate after spending a day walking and standing in line"

"Enjoyed my stay at the hotel during a biz trip!"

"The room was clean and smelled good upon entry. I had chosen this hotel because they served breakfast and had a laundry facility. We were traveling for greater than a week and needed the laundry facilities. Upon arrival, only one of the four sets of washers/dryers were in service. Then the change machine did not work. When asking at the front desk if they could make change so I could finish my load that was already in the wash, they could not provide coins but would send the maintenance man to check the change machine. They just put an 'out of order' sign on that machine too. I had to go to a local store a mile away, stand in line to get extra change. This was quite disappointing and frustrating! Breakfast was served later on the weekends, and unfortunately, we had early appointments on the weekend, so only took the food to go. It would have been nice to have fresh fruit or yogurt, or muffin along with the eggs, potatoes, and pancakes. It was functional, but the service was definitely lacking."

"Horrible. The sofas looked torn up. Breakfast was basic. Nothing too exciting, just the usual eggs, waffles and cereal. Staff wasn’t really that attentive. Asked for housekeeping twice and never got it. Never again at this hotel "

"The shuttle is perfect for families with kids. The staff is great and the rooms are perfect!"

"The staff here are so rude. Every single time I come, they are rude and could not be bothered. The lines are insane. It doesn’t matter what day you go or what time of the day, expect to wait in an incredibly long line. There’s no microwaves in the rooms, no room service, they are doing work right now in the buffet was absolutely awful so the only other option was pizza. It doesn’t matter if you return the towels, they are still going to charge you for unreturned towels… Everything is just so overpriced and the staff is rude and the amenities aren’t great. That might be our last time at Great Wolf."

"The hotel is very aged and has not been kept up. The price is very reasonable but the wear and tear shows. Pool was freezing and hot tub was lukewarm. Carpets were torn and flooring was exposed in the room. Remote and phone did not work"