「Good location and friendly receptionist at check-in, very good valet service and breakfast is not five star but good. The hotel is somehow a bit old and some renovation is necessary to bring it up to the Marriott/SPG member standard.
One thing annoying is the Chinese receptionist at check out was very impolite and unpatient, who should be better trained with the sense for hospitality services 」
"The room was clean, spacious, and beautifully designed. The night view from the 79th floor was absolutely stunning — it was truly a wonderful stay.
The only issue we encountered was with the dryer, which seemed to stop automatically, possibly due to overheating, and couldn't fully dry our clothes. Although staff responded quickly and sent someone to check, the problem wasn’t completely resolved.
That said, it didn’t affect how much we enjoyed the room. If we have the chance to visit again, we would definitely choose Skytower once more."
"the hotel is clean and convenient situated
I also found it friendly and professional that the manager greeted me with goodbye when I collected my luggage and left the hotel to catch my flight."
"Great location, very convenient to go everywhere and there are Cole’s supermarket and stores nearby. The staff is friendly and helpful. I will choose to stay here again if I visit Brisbane."