Find hotels near Santa Veracruz Church, Mexico City from NT$1,538

"Nice location in reforma, rooms were nice, pool was good even though a little cold. Good restaurants in the property and nearby. "

"Staff was amazing. Only small complaint would be add more equipment to the gym."

"Hotel was clean and in good location. Easy access to palacio de las bellas artes and el zocalo. Loved the staff and service. Would recommend. "

"There is only a small stand-alone LG air conditioner, no heating which caused a cold during the stay (the temp went to below 10 degree C. Also, in and out of the hotel is not convenient, The staff members are ok, but their English is not good."

"This was my 2nd time there and I love it "

"Very nice hotel"

"Clean room, friendly staff"

"Although the hotel had some positive aspects, our opinion is heavily influenced by the very poor service we had in the Fiesta club restaurant. At breakfast in particular the staff were extremely discourteous to us. We had to constantly ask and re-ask for basics like coffee or replacement cutlery and the staff appeared to do their best to ignore us even when we made it obvious we needed something. To be fair some restaurant staff were lovely on the evening service. We complained to the restaurant staff directly but felt so strongly we went to reception and asked for the manager to voice our frustration. After reception taking our complaint and promising to have the manager contact us there was no feedback to us in any form. This has left us feeling that the hotel does not care about its guests negative experiences. I do not normally rate a hotel if it is not exceptional but I feel so strongly about this negative experience I fell compelled to complete this review"

"Hotel was great, Alexandro the door guy was excellent. The restaurant on the top floor was disappointing. We watched a waiter take a sip on someone's drink so he could figure out what and who's drink it was at the table. We never went back after that..."