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4.3
Excellent
Rating 5 - Excellent. 1051 out of 1861 reviews
5 - Excellent 56%
Rating 4 - Good. 533 out of 1861 reviews
4 - Good 29%
Rating 3 - Okay. 162 out of 1861 reviews
3 - Okay 9%
Rating 2 - Poor. 67 out of 1861 reviews
2 - Poor 4%
Rating 1 - Terrible. 48 out of 1861 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and clean
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable Hotel at a great location. 25 min walk from Zocalo. The breakfast buffet was excellent, with a juice and custom made drink station, hot food and a fruit station. The servers are very attentive and professional. I really recommend this Hotel.
Stayed 2 nights in Jun 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an obvious attempt to please the guests. Carlos in the main breakfast restaurant and Miguel in the VIP lounge were very attentive. Although there are plenty alternatives for dining in the vicinity, the service was so great that that I stayed at the hotel as much as I could. Rooms were comfortable, large screen TVs with great cable selection (and HDTV, not something every hotel in Mexico offers). All in all, great stay. Will go there again.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Estuvo Excelente; las habitaciones parecen estar algo antiguas, pero estaba limpia y las camas Muy comodas, tenia cajilla de seguridad y frigobar, te colocan dos botellas de agua cada dia de cortesia, el staff muy amable, y por el precio me pareció una excelente elección, excelente Ubicación! El estacionamiento cuesta 120$ pesos la Noche. El check Inn y Check Out fue súper rápido, en la entrada hay un Starbucks y enfrente hay restaurantes y un Oxxo. Definitivamente por la relación de Precio-beneficio lo recomiendo.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to attractions and it felt safe
Stayed 1 night in Jun 2021