「Took twenty minutes to check in. 5" was because the front desk agent was occupied elsewhere in the building. OK, I get that, especially at 0920 pm. However, as she prepared to assist me, the phone rang and I waited an additional 15" while the caller inquired about a duplicate receipt. Toll calls have been extinct for decades. Therefore, those using phone media do not earn the courtesy of a line-jump. The caller should have been put on hold, and the next person in line ready to do...
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精挑細選搜尋全球約 100 萬間旅宿
