高原牧場 (DEN) 附近飯店 | 熱門住宿限時優惠 起

「We booked there and breakfast was included. Then the staff said that breakfast was not included when booking through a third party. Also, the curtains in the room could not be closed, so we could not sleep at noon because it was too bright. In addition, the water in the bathtub did not flow. The next day when we checked out, we asked the counter staff if the two bottles of water were free. He said it was not free and one bottle cost $3. Then I was going to take it back to the room, but he said...

「Good」

「Typical home 2suites, rooms are spacious 」

「I felt the bedding was stinky and dingy and possibly not washed. The smell of my pillows kept me awake at night. My family in the other beds also felt the ick factor. That feeling was throughout other areas in our room and the hotel. It's old and deteriorating, the elevator, too. I tried to stay out all day to avoid spending much time here. Breakfast was just ok. 」

「Free breakfast was great. Helpful staff 」

「Very good. 」

「Staff was amazing. During our stay there was a fire alarm, wherein we had to evacuate. However as my son is in a wheelchair, taking the stairs was not an option. Erika (from housekeeping) made some enquiries and told me that we had nothing to worry about as someone had accidentally tripped the alarm. Her quick action reduced my anxiety. 」

「I like the hotel, good service.」

「Perfect hotel with large and good rooms.」