Best Western Heart of England hotels

"Excellent hotel with superb amenities "

"Amazing hotel never fails to deliver "

"It was a pleasant stay as always as we have stayed here lots of times convenient for nec and resort world very good service staff can not do enough "

"Was perfect for what we needed"

"Check in was easy and the front desk officwas very accomplished. Shout out to Mr. Soon. "

"Very nice hotel. Squeaky clean and everything was spot on. "

"Great location and great price. Perfect "

"My stay at this hotel so far: ⭐️⭐️⭐️⭐️⭐️ Five Stars – A Charming Stay with Character A lovely olde worlde hotel that oozes charm and warmth, complemented by pleasant and attentive staff. The facilities are well-kept, and there are definite signs of a recent refurb, which adds a fresh touch while preserving its classic character. However, one can’t help but notice the very thin partition walls. Through them, one becomes intimately acquainted with the nocturnal habits of fellow guests—from robust ablutions to animated personal phone conversations. A group of women in a room quite a distance away could be heard cackling joyously well into the early hours, providing a sort of impromptu audio drama to lull one to sleep. Less entertaining was the gentleman holding court on his phone about a woman who, it seems, had flicked him off at the bar—she may well have been within earshot. Despite the unintended eavesdropping, this is a truly interesting and delightful place to stay. Full of character, quirks, and stories waiting to happen. It gets my five stars. 朗"

"Bit apprehensive beforehand reading reviews as the hotel is undergoing refurb but honestly our room was excellent as it was one newly refurbished.To be fair it was a bit of a trek getting to it but it is an older building and not much they can do about that as it is also only a couple of floors so extends out the back considerably. carpets in corridors bit dirty but builders clearly in and out, and they seem to have painted bits that maybe should have waited until refurb finished - also whoever picked the colour scheme clearly likes green of all shades!!! Bar and bar staff great. Didn't try the food but will next time.But overall no problem recommending ...if you get a refurbed room. problem going back "