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Tsubaki

Photo gallery for Tsubaki

Featured Image
Pool
Terrace/Patio
Terrace/Patio
In-room safe, blackout drapes, iron/ironing board, free WiFi

Overview of Tsubaki

Tsubaki

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Yugawara, Kanagawa-ken, 259-0314

Explore the area

  • Popular LocationYugawara Art Museum2 min drive
  • Popular LocationManyo Park3 min drive
  • Popular LocationGensei no Mori Forest8 min drive

Choose dates to view prices

About this area

Yugawara

Located in Yugawara, Tsubaki is in the mountains. Yugawara Art Museum and Hakone Open Air Museum are cultural highlights, and some of the area's popular attractions include Mishima Sky Walk and Hakone Kowakien Yunessun. Hakone Ekiden Museum and Atami Plum Garden are also worth visiting.

What's nearby

  • Yugawara Art Museum - 2 min drive
  • Manyo Park - 3 min drive
  • Hakone Kurakake Golf Course - 8 min drive
  • Gensei no Mori Forest - 8 min drive
  • Izusan Jinja Shrine - 10 min drive

Getting around

  • Yugawara Station - 5 min drive
  • Kowakidani Station - 17 min drive
  • Haneda Airport (HND) - 81 min drive

About this property

Tsubaki

4-star spa ryokan near Yugawara Art Museum
A full-service spa, a bar/lounge, and a sauna are available at this ryokan. Free WiFi in public areas and free valet parking are also provided. Additionally, massage/treatment rooms, a meeting room, and free newspapers are onsite. All 29 rooms feature thoughtful touches like pillow menus and bathrobes, along with conveniences such as refrigerators and coffee makers. Free WiFi and DVD players are standard, as are flat-screen TVs with digital channels. Private bathrooms are not ensuite.
Tsubaki offers 29 air-conditioned accommodations with DVD players and safes. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have detached private bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. 26-inch flat-screen televisions come with digital channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, and body treatments. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 AM to 10:00 PM.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • 1 bar/lounge

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • Japanese

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 2:00 AM - 10:00 PM
  • Separate men/women areas in public bath
  • Spa open daily
  • Treatment room
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathroom (detached)
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Refrigerator

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Tsubaki Ryokan
TSUBAKI Inn Yugawara
TSUBAKI Yugawara
Tsubaki Yugawara
Tsubaki Ryokan Yugawara

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 36 out of 57 reviews
5 - Excellent 63%
Rating 4 - Good. 11 out of 57 reviews
4 - Good 19%
Rating 3 - Okay. 4 out of 57 reviews
3 - Okay 7%
Rating 2 - Poor. 6 out of 57 reviews
2 - Poor 11%
Rating 1 - Terrible. 0 out of 57 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanes at its best
Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryokan with exceptional cuisine
We stayed at Tsubaki twice before in the last 15 years. The ryokan has several areas feeling dated but what made up for it was the best kaiseki dinner served. Food was amongst the best in all the famous ryokans we have stayed before in Japan.
Stayed 1 night in Dec 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable stay from the room to the staff, private bath and food
Stayed 1 night in May 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience to stay at the Tsubaki. Staff were very welcoming and nice. They spoke enough english to accommodate all your needs. Food was very good, wifi was fast, and the Onsen is amazing. We stay at a room with private outdoor Onsen and that was top notch. Highly recommend this place if a quite retreat is what you are looking for. The only downside is the fact that this place isn't in Hakone, and the transportation to Hakone could be a bit difficult.
Stayed 2 nights in Apr 2018