5/5 Excellent
Verified traveler
Traveled with family and small children
2019/10/6
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Hakone Suishoen
Photo gallery for Hakone Suishoen
Overview of Hakone Suishoen
Hakone Suishoen
4.9/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Temperature checks
519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406
Explore the area
- Hakone Kowakien Yunessun7 min walk
- Atami Sun Beach26 min drive
- Fuji Speedway32 min drive
Choose dates to view prices
About this area
Hakone
Hakone Suishoen is located in Hakone. Hakone Shrine and Odawara Castle are notable landmarks, and some of the area's popular attractions include Hakone Kowakien Yunessun and Mishima Sky Walk. Museum of the Little Prince and Hakone Pirate Ship are also worth visiting.
What's nearby
- Okada Museum of Art - 3 min walk
- Hakone Kowakien Yunessun - 7 min walk
- Hakone Open Air Museum - 12 min walk
- Atami Sun Beach - 26 min drive
- Fuji Speedway - 32 min drive
Getting around
- Kowakidani Station - 12 min walk
- Hakone Gora Station - 17 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free train station drop-off shuttle
Food and drink
- Free full breakfast available daily 8:00 AM–10:00 AM
- 1 restaurant
- 1 bar/lounge
- Room service available
Things to do
- Full-service spa
- Hot springs
Family friendly
- Free cribs/infant beds
- Refrigerator
- Rollaway/extra beds (surcharge)
Conveniences
- Free newspapers in lobby
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Luggage storage
- Porter/bellhop
- Turndown service
Languages spoken
- Japanese
Outdoors
- Garden
- Terrace
Spa
- Aromatherapy
- Body treatments
- Facials
- Indoor mineral hot springs (onsen)
- Massage/treatment rooms
- Outdoor mineral hot springs (onsen)
- Sauna
- Spa open daily
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Free cribs/infant beds
- Heating
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Separate bathtub and shower
Entertainment
- TV
Food and drink
- Minibar
- Refrigerator
More
- Private spa tub
- Safe
- Slippers
- Turndown service
Similar properties
See similar properties
Hakone
3 star
Hotel
Family friendly
Free WiFi
Guest rating 4.5+
Parking included
Policies
Check-in
Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property.
Japanese futons are provided based on the number of adults in the reservation.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 神奈川県指令小保福第20126
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hotel Hakone-Suishoen
Hakone Suishoen Hotel
Hakone Suishoen Hakone
Hakone Suishoen Hotel Hakone
Frequently asked questions
Overall score and ratings
4.9
Exceptional
4.8/5
Cleanliness
5.0/5
Staff & service
4.9/5
Amenities
4.8/5
Property conditions & facilities
5/5 Excellent
Junya
Traveled with partner
2021/10/4
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Verified traveler
Traveled with family
2021/8/24
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
5/5 Excellent
Chikara
2021/8/15
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
5/5 Excellent
Verified traveler
Traveled with family and small children
2021/6/13
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021