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Hakone Suishoen

Photo gallery for Hakone Suishoen

Featured Image
Balcony
Terrace/Patio
Minibar, in-room safe, free cribs/infant beds, rollaway beds
TV

Overview of Hakone Suishoen

Hakone Suishoen

3.5 out of 5

4.9/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Temperature checks
519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406

Explore the area

  • Popular LocationHakone Kowakien Yunessun7 min walk
  • Popular LocationAtami Sun Beach26 min drive
  • Popular LocationFuji Speedway32 min drive

Choose dates to view prices

About this area

Hakone

Hakone Suishoen is located in Hakone. Hakone Shrine and Odawara Castle are notable landmarks, and some of the area's popular attractions include Hakone Kowakien Yunessun and Mishima Sky Walk. Museum of the Little Prince and Hakone Pirate Ship are also worth visiting.

What's nearby

  • Okada Museum of Art - 3 min walk
  • Hakone Kowakien Yunessun - 7 min walk
  • Hakone Open Air Museum - 12 min walk
  • Atami Sun Beach - 26 min drive
  • Fuji Speedway - 32 min drive

Getting around

  • Kowakidani Station - 12 min walk
  • Hakone Gora Station - 17 min walk

About this property

Hakone Suishoen

3.5-star spa hotel, walk to Hakone Kowakien Yunessun
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station drop-off. Other amenities include massage/treatment rooms, concierge services, and a 24-hour front desk. All 23 rooms boast private spa tubs and deep soaking tubs, while including thoughtful touches like bathrobes and slippers. Other amenities available to guests include free WiFi, TVs, and refrigerators.
Hakone Suishoen offers 23 accommodations with private spa tubs and safes. This Hakone hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free train station drop-off shuttle

Food and drink

  • Free full breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Languages spoken

  • Japanese

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Spa open daily

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Private spa tub
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property.
Japanese futons are provided based on the number of adults in the reservation.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 神奈川県指令小保福第20126

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Hakone-Suishoen
Hakone Suishoen Hotel
Hakone Suishoen Hakone
Hakone Suishoen Hotel Hakone

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 13 out of 14 reviews
5 - Excellent 93%
Rating 4 - Good. 1 out of 14 reviews
4 - Good 7%
Rating 3 - Okay. 0 out of 14 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 14 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 14 reviews
1 - Terrible 0%

4.8/5

Cleanliness

5.0/5

Staff & service

4.9/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we have ever stayed. Amazing hotel set in beautiful mountains and gardens. Delicious food and impressive attention to detail including special soap, toothbrushes, slippers and food for our kids. It might be expensive but it is worth every penny.
Stayed 2 nights in Sep 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋、風呂、料理、接客応対全て良かったです。 また泊まりたいと思うお宿でした。
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事は旬の素材を使って目にも舌にも大変満足のいく素晴らしいものでした。 部屋風呂も最高でした。 ただ一点シャワールームの水の流れが悪かったのが残念です。 個人的にはバルコニーにあるハンモックが気に入ってます。
Stayed 1 night in Jun 2021