大北方漢卡克博物館 (NCL) 附近飯店 | 熱門住宿限時優惠 NT$2,284 起

「Great room, excellent service from all staff Lovely breakfast 」

「Very nice property. Gracious staff 」

「Good location. Lovely design to the room. Huge and comfortable bed… nice view of the Tyne… nice details like free soft drinks in the mini-bar… We were very happy.」

「Great location and one of the best breakfast for the price」

「Parking was very convenient and well priced」

「Room was very nice and the bed very comfortable. We had the Charles Grey suite and the layout was a bit interesting, though added to the unique charm of the hotel. Bathroom was immediately inside the entrance and the bedroom was down a flight of narrow stairs. There were other stairs to the suite as well, which made it slightly challenging to navigate with large bags. Know that going in. The shower was perhaps the only complaint. It was a nice, glasses in shower, but the design was a bit poor....

「Great staff, but the room was cold and it wasn’t very clean (the carpet was filthy). Staff helped by supplying a plug-in heater (room heating had broken) and this helped but the floor was still too cold to stand on for long!」

「Very spacious room. Bed could have been a little more comfortable but was adequate. Close to many walkable sites. The room access cards kept failing once or twice a day which was annoying but all the staff were helpful and friendly. Laundry was a pain as it was very expensive and had to be provided to them by 8am if you wanted it back the same day. We took an Uber to a coin laundry and it took an hour and was cheaper including the cost of the Uber there and back」

「房间不配备牙刷拖鞋等，当服务还不错。」

「这个酒店太美了，服务也很好」

「We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us. However, nothing happened until we chased for an...