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Aparthotel

Sandcastles on the Broadwater

3.5 star property
Family-friendly aparthotel with a fitness center and an outdoor pool

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Photo gallery for Sandcastles on the Broadwater

Dock
2 bedrooms, individually decorated, individually furnished, desk
Exterior
Outdoor pool
1 Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot Tub
  • Dryer
  • Washer

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 29 Ping (96 square meters)
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living room | Flat-screen TV, DVD player

2 Bedroom Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 37 Ping (122 square meters)
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Apartment

2 Bedroom Spa Apartment | View from room

2 Bedroom Spa Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 39.32 Ping (130 square meters)
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Spa Apartment

3 Bedroom Spa Apartment | Balcony

3 Bedroom Spa Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 42 Ping (139 square meters)
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Two Bedroom Spa Apartment

2 bedrooms, individually decorated, individually furnished, desk

Two Bedroom Spa Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Two Bedroom Apartment

Full-size fridge, microwave, oven, stovetop

Two Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for One Bedroom Apartment

2 bedrooms, individually decorated, individually furnished, desk

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Spa Apartment

2 bedrooms, individually decorated, individually furnished, desk

Three Bedroom Spa Apartment

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

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About the neighborhood

Map
392-398 Marine Parade, Labrador, QLD, 4215

What's nearby

  • Harbour Town - 2 min drive - 2.3 km
  • Broadwater Parklands - 4 min drive - 3.5 km
  • Gold Coast Aquatic Centre - 4 min drive - 3.5 km
  • Sea World - 8 min drive - 7.6 km
  • Doug Jennings Park - 12 min drive - 10.7 km

Getting around

  • Helensvale Station - 12 min drive
  • Cypress Avenue Station - 13 min drive
  • Coolangatta Airport (OOL) - 44 min drive

Restaurants

  • ‪The Grand Hotel - ‬7 min walk
  • ‪Charis Seafoods - ‬5 min walk
  • ‪Montezuma's - ‬17 min walk
  • ‪Sushi Train - ‬15 min walk
  • ‪Baskin-Robbins - ‬11 min walk

About this property

Sandcastles on the Broadwater

Family-friendly aparthotel with a fitness center and an outdoor pool
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and an arcade/game room are onsite. Each apartment has 2 bedrooms and offers free WiFi and a DVD player. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Housekeeping is available on request.
Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Fishing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 6.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 6.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 500 MB per room, per stay.

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Sandcastles on the Broadwater have a pool?

Yes, this property has an outdoor pool.

Is Sandcastles on the Broadwater pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandcastles on the Broadwater?

Self parking is free at this property.

What time is check-in at Sandcastles on the Broadwater?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sandcastles on the Broadwater?

Check-out is at 10 AM.

Where is Sandcastles on the Broadwater located?

This family-friendly Gold Coast aparthotel is located near the beach, within 2 mi (3 km) of Ian Dipple Lagoon, Harbour Town, and Chirn Park. Gold Coast Aquatic Centre and Australia Fair Shopping Centre are also within 3 mi (5 km).

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Sandcastles on the Broadwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 517 reviews
Rating 8 - Good. 211 out of 517 reviews
Rating 6 - Okay. 57 out of 517 reviews
Rating 4 - Poor. 20 out of 517 reviews
Rating 2 - Terrible. 7 out of 517 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were lovely to speak to and was always helpful when we needed something. Couldn’t fault our time there.

10/10 Excellent

RENEE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication, lovely managers onsite at reception. Spacious, clean, simple but lovely family friendly accommodation. Great pool as well!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it will be going back next year
Stayed 7 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

mingqing

Liked: Cleanliness, property conditions & facilities, communication
Family friendly apartment, close to beach, very convenient position
Stayed 6 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

HEAJIN

Liked: Cleanliness, room comfort, communication
It was an old but well-maintained establishment, making it clean and comfortable. We plan to return since it is affordable and conveniently located.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place.
Stayed 2 nights in Oct 2024

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities, communication
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024

8/10 Good

Carolynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had everything we needed. Will come back again Thank you
Stayed 19 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
very welcoming and friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Drew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Thanks heaps for an awesome stay, was a great place and super chill. Other guests were super friendly too. Loved the lizard too!
Stayed 9 nights in Oct 2024

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice resort style property which was great value for the cost.

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had 2 apartments for ourselves and family, both apartments were very clean and comfortable with everything you would need for a long stay. Nice out look towards the beach. Also had a swimming pool and free underground car park.
Stayed 6 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely location and peaceful
Stayed 7 nights in Sep 2023

10/10 Excellent

Lynne

Liked: Amenities
Great place, bus stop very close, very helpful people at reception
Stayed 5 nights in Nov 2023

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sandcastles was immaculately cleaned and the staff are so friendly and accommodating.
Stayed 2 nights in May 2024

8/10 Good

Evan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple and nice apartment to stay.

8/10 Good

Damien

Liked: Cleanliness, amenities, property conditions & facilities, communication
The managers of the property were very friendly and very accommodating of our needs. The pool and bbq areas were a big hit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
A beautiful quiet spot that had easy access to restaurants and a quick Uber ride to the theme parks

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time with my family in the 3 bedroom spa apartment was very spacious and comfortable for a 5 day getaway very close to the shops and dining areas great location. Beautiful pool and bbq area aswell. Lady at the reception was veey helpful also and accomidating with late check in. Thank you
Stayed 5 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would go back again,. owners very helpful and approachable if you need anything they are very happy to help..
Stayed 10 nights in Oct 2023

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our family really liked staying at Sandcastles on the Broadwater. The unit was really large and spacious for us all. The pool and spa were perfect for our kids. Nice and quiet area too.
Stayed 3 nights in Nov 2023

10/10 Excellent

Carolyne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely customer service, grounds well looked after, gym need refurbished and clean. Pool lovely, close to attractions and shopping.
Stayed 7 nights in Oct 2023

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed for three nights in a two storey apartment. Great facilities in the suite. Pool and spa was great. Would be more than happy to recomend and would definitely stay there again
Stayed 3 nights in Aug 2023