十大人氣吉爾曼飯店推薦 | 吉爾曼住宿訂房限時優惠 最低 NT$1,847 起

「Front desk staff rude and did not tell us anything at all about the room, the stay and extremely slow. Someone else’s garbage left in our room - on the vanity (used oral care). Room was freezing as unit heater was difficult to use. Room keys sometimes work, sometimes don’t. Would not go back.」

「Services and people are good and willing to help. Yet, room is a bit smaller under of my expectation. It seems like a suite from the booking which is not in fact. However, no regret to stay there.」

「Our room temperature was 65 degrees at check in late in the evening. No response when front desk was called. Next morning it was 58 degrees. Front desk response was "I'll make a note for the manager when he comes in." No maintenance response. The body wash dispenser was empty. There was debris in the kitchenette sink.」

「It would have been great if they would have put on the Website for the property and on Expedia that the pool was going to be closed for painting. We checked before we booked and checked when we got to the property and it was not posted. The night counter petson was very rude when asked about it and said it is posted on the front counter and was very rude about the situation. 」

「clean room」

「There was no hot water for a shower」

「Staff at the desk was very hard to understand. 」

「Good breakfast easy parking clean」

「Very nice place we stayed a week and was taken very good care of」

「All in all, the overall experience is a pleasant surprise in this 2-1/2 star hotel. The room was bigger and the level of cleanliness was better than expected. The coin-operated self-serviced laundromat on the floor was an added pleasant surprise. If there is an need in the future for a hotel room in the surrounding area, this hotel will be my priority choice.」

「The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff.」

「Good location. Clean room. Staff was polite and helpful.」

「very clean and peaceful stay for 3 nights. staffs are very kind and polite. Very helpful whenever you are asking them questions.」

「It's fine of the hotel」

「The room was a smoking room which i picked, but as soon as you open the door, you got hit with a strong but stale smell of weed. It was so strong that i checked out at 11:15pm after checking in at about 5. Ive stayed at this place before and it was fine, so it may have just been this room as it was the first time i stayed in a smoking room. 」

「Room was clean. Staff were friendly. Good selection at breakfast. 」

「Our group booked rooms here while traveling for a funeral this week and unfortunately had a very poor experience with the condition of the hotel. One of the rooms in our party had heavily stained carpet and furniture that appeared to have bodily fluids or vomit stains, and it did not look like the room had been properly cleaned before check-in. Photos were taken documenting the condition. Because of the sanitation concerns, our group decided to relocate to another hotel. The location is...