Find hotels near Galerias Mazatlan, Mazatlán from NT$1,642

"While the rooms are clean and the ocean-view accommodations offer a genuinely pleasant outlook, I strongly advise against purchasing the all-inclusive package. This was, without question, the least “inclusive” all-inclusive resort experience I have encountered. From the moment of arrival, we felt unwelcome and unaccommodated . A simple request for two room keys—one for myself and one for my spouse—was denied under the justification of a “safety issue,” which felt unreasonable and poorly explained.The lack of basic hospitality continued throughout the stay. Our room was stocked with only 2 towels despite a reservation for four guests. When I contacted the front desk to request additional towels, I was questioned about occupancy, even though the booking clearly reflected 4 guests.Dining was another major disappointment. The buffet offerings were consistently mediocre, to the point that we chose to dine off-property on multiple occasions. The reservation system for specialty restaurant was poorly managed—advertised as available between 7:00 AM and 12:00 PM, yet fully booked within minutes of opening. We were only able to secure a reservation on our final day. Even more concerning, my children—who were included in the all-inclusive package—were not permitted to order from the specialty menu and were instead directed to the buffet. Overall, the experience felt short of expectations. I will not be returning to this property nor would I recommend it to others. "

"Enjoyed the stay"

"Loved the Riu Emerald Bay and will come back again."

"We love the cleanliness and view from our room. The pool was also great. "

"It was a great place to stay. We were very happy to find a place on the beach that allowed our large dog! "

"The view to the beach was spectacular. Breakfast was always fresh. "

"Parking is right in front. The breakfast was tasty and the staff were very helpful. Planning to stay here again when I come back down."

"Great spot, Fantastic staff, clean room and good beds! Highly recommend "

"The management company for the unit was amazing. If I had a rental unit in mazatlan, I would hire them absolutely. Amazing people. Prompt service even after hours. They help me Resolve internet challenges, a refrigerator, and a microwave all in short order. Amazing amazing people. The only issue is the lighting in the room was minimal because the patio window, patio door is very narrow and the unit is very small it might be 200 ft total. The photographs are very deceptive, you think it's a massive space it's very tiny. Overall, though, great value"