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Viaggio Resort Mazatlán

4.5 star property
Travelers relax by three outdoor pools or dine at two on-site restaurants at this family-friendly resort near Cerritos Beach and Mazatlán Aquarium

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Viaggio Resort Mazatlán captures the vibrant spirit of Mazatlán with 3 outdoor pools, a water park, and a waterslide. This family-friendly resort appeals to beach lovers, offering international cuisine at its restaurants and café. Kids enjoy the playground while parents unwind.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

  • 344 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 2

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(42 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(80 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(121 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Located in Zona Dorada, a neighborhood in Mazatlán, Viaggio Resort Mazatlán is in a shopping district and on the beach. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Traveling with kids? Don't miss Mazatlán Aquarium. With snorkeling and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Mazatlán travel guide
View more Resorts in Mazatlán
Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100

What's nearby

  • panoramic of city in the coast of pacific ocean in the morning view from the sea in mazatlan sinaloa
    The Mazatlan Malecón
    2 min drive - 2.0 km
  • Playa Brujas
    7 min walk - 0.6 km
  • Punta Camaron Beach
    12 min walk - 1.1 km
  • Sea Shell City Museum
    14 min walk - 1.2 km
  • El Cid Country Club Golf Course
    17 min walk - 1.5 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT)
    34 min drive

Restaurants

  • Le Frolle
    4 min walk
  • La Concha Restaurant
    5 min walk
  • Gus Gus
    3 min walk
  • Rico's Café Zona Dorada
    2 min walk
  • Bar El LOBY
    2 min walk

About this property

Viaggio Resort Mazatlán

Luxury family-friendly resort near El Cid Country Club Golf Course
Located close to Cerritos Beach and Mazatlán Aquarium, Viaggio Resort Mazatlán provides free water park access, a poolside bar, and a grocery/convenience store. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a playground, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and wedding services
  • A vending machine, a front-desk safe, and concierge services
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 291 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Changing tables, highchairs, and childcare services
  • Bathrooms with showers and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

All inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Does Viaggio Resort Mazatlán have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Viaggio Resort Mazatlán pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

What time is check-out at Viaggio Resort Mazatlán?

Check-out is at noon.

Are there all-inclusive benefits at Viaggio Resort Mazatlán?

Some rate plans available at this resort are all-inclusive.

Where is Viaggio Resort Mazatlán located?

Located in Zona Dorada, this beachfront resort is in a shopping district and within 3 mi (5 km) of El Cid Country Club Golf Course, The Mazatlan Malecón, and Playa Norte. Mazatlán Aquarium and Cerritos Beach are also within 6 mi (10 km).

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Reviews

Viaggio Resort Mazatlán Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1336 out of 1989 reviews
Rating 8 - Good. 404 out of 1989 reviews
Rating 6 - Okay. 140 out of 1989 reviews
Rating 4 - Poor. 58 out of 1989 reviews
Rating 2 - Terrible. 51 out of 1989 reviews

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
We felt very well looked after at this hotel. Very clean, pools were fantastic and location was great. Would rebook with this place!
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

BERNARDO

Liked: Cleanliness, amenities, property conditions & facilities
Clean room's, nice facilities, heated pool.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rocky

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff great, price great, location great, decor beautiful, good food.....
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, property conditions & facilities
Everyone was extremely friendly! The rooms were very clean. The food was great!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, great staff, beautiful view, excellent food, lots of amenities.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
View was great. Room was clean and bed was comfortable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Freda Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newer hotel, get ocean view room as balcony is wonderful. Does not have fridge in room which we missed.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Don Lewis

Liked: Cleanliness, property conditions & facilities
Very nice view. Room was very clean. Staff was very helpful and friendly
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly staff Fridge would have been nice amenity
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Larry E

Liked: Cleanliness, amenities, property conditions & facilities
Yes, and the staff kept it that way, for the month we stayed.
Stayed 28 nights in Jan 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Modern resort close proximity to everything
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, amenities, property conditions & facilities
Amazing ocean view
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Larger rooms and bathrooms! Maid service was okay. Adult pool was an extra bonus to beach access. The stair access in the front of the Resort was one negative especially for seniors. The Resort was clean and well maintained!
Stayed 18 nights in Jan 2026
Verified

10/10 Excellent

Emma Delia

Liked: Cleanliness, property conditions & facilities
Very clean room loved it
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony view was very nice
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Yes, it was nice with a great view
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were excellent very clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very professional and very helpful always there to make your stay a wonderful experience
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view unobstructed, the balcony offer a nice view/
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
The staff in the restaurant and pool side were amazing. Shout out to Jorge in the restaurant and Marco pool side. They both made our stay amazing. The rest of the staff were great as well. Would definitely recommend and stay here again.
Wonderful breakfast
Beautiful view
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location and great ocean view, only issue was not enough coffee in the room, but overall we had a good stayed.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

JULIO

Liked: Cleanliness, amenities, property conditions & facilities
Good stay and very centric to everything. Rooms are roomy and clean. We enjoyed the pools and didn’t have any luck at the beach, due to high warning of jellyfish. Would definitely recommend
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Sudgey Martinez

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and nice
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Great rooms
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room was goid. It was a typical hotel style but did have a balcony which was great! Activities at pool were only explained in Spanish which was a huge negative. We would not stay here again due to the wait staff seeming to cater to Mexican guests. I would say don’t stay here unless you are Mexican or speak Spanish.
Stayed 7 nights in Dec 2025