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"Everyone and everything was amazing "

"We had an absolutely fantastic stay in Puerto Vallarta and can’t say enough good things about this resort. The property is beautiful, well-maintained, and has that relaxed, upscale feel you want on vacation. Great adults-only resort with a slightly older clientele but still very fun. We visited in mid-April 2026 and the weather was perfect, sitting between 26–30°C every day with plenty of sunshine which was ideal for pool and beach time. The staff really stood out. Everyone was friendly, welcoming, and genuinely cared about making our stay enjoyable. They’re also constantly cleaning, so the resort always looked amazing. The nightly shows were another highlight; professional, entertaining, and something we looked forward to each evening. Michael Jackson show? Awesome. One thing we really appreciated was the availability of lounge chairs around the pool. No early-morning rush or saving spots, there were always plenty. Having “competed” for chairs at other resorts, this was a BIG plus. And the food? Excellent. The buffet quality was so good that we didn’t even bother with the specialty restaurants during our 9-day stay. The beach was great for walking, and we always felt safe. Our only minor complaint was the beds which are too soft and dipped in the middle but that’s small compared to everything else done so well. Just be aware that ALL mattresses in the hotel are the same so it wasn't just 'our room'. Highly recommend."

"Riu are always great!!!"

"We got sick from this resort "

"Rooms were good. We didn’t get our upgrade u til 5 days in which was too bad. Staff are all such hard workers and friendly. Bar and bar staff excellent. Spa was good but over priced "

"Our room was spectacular and clean. Amazing view. But, all appliances were VERY loud. I used the washer/dryer for all the wet clothes and they were so loud that nit even closing the doors helped the noise. The jacuzzi was also very very loud, we opted to turn it off and call it a night. The espresso machine and coffee maker, were both very loud. We did not use it again. Elevators were broken and we were on the 7th floor… not cool going down/up in heels. Not really a kid-friendly place. Over all a beautiful place for older adults and seniors."

"The hotel is dated but authentic and very clean! The staff are all wonderful very friendly and hard working to make the stay enjoyable! The beach is beautiful "

"Friendly staff, very clean rooms with great air condition and ceiling fans. Grounds and pool are wonderful. Beach location is perfecto. Not all the rooms have an ocean view. So be sure to ask when booking or checking in. "

"Food was fantastic, staff was great, pool was awesome, just needs some money thrown into the property/buildings. Just a little run down but so mich potential "