Find hotels near Ensemble Theatre, Houston from NT$4,248

"Great"

"Place is a horrible place to stay"

"Our biggest issues were communication and there was a power shut off plan that we did not know about which affected us on a Saturday morning while we were trying to get ready to go out for the day. Also their internet went out for majority of a day. We had asked for towels and it took half a day or more to get it. Communication at times is very good but other times their app there was not good communication. It is a beautiful hotel and residence. Amenities appear to be superb. Staff does try. They did communicate via texting very well. I express my concerns about our stay and what was frustrating they said they were understanding but if we would have known that there was a power outage planned we would not have stayed there"

"The hotel is beautiful but there were some negatives. The pool was not heated. The spa lacked a steam room. The restaurant food was not good at all (the most disappointing part). And they keep these large koi fish in an indoor pool area with no access to the sun. Koi need sun for their health. This to me was just pure animal cruelty. For that reason, they should be ashamed of themselves."

"They were under construction when we were there. other than that everything was fine."

"Great hotel and great price. "

"Staff for check in and on the phone were very unhelpful and rude."

"Breakfast items were limited Staff generally friendly and helpful Room furniture seemed dated."

"I feel like it could’ve been better "