「This was the best customer service I’ve received in any hotel, by far the best. I highly recommend this hotel. The premises are great and the room was so nice」
「This is a good hotel, and I would recommend it. The rooms are nice and it's in a good location just a block from the train station. The only drawback is that it's a small hotel which doesn't have food preparation facilities, so breakfast has to be at the cafe next door. The breakfast is OK, but not great. For example, the orange juice is served warm, not cold. I actually discussed it with the manager of the hotel. He was sympathetic, but said that there's not much they can do about it because...
"You can 3-5 mins to get to the Hbf or S-Bahn its convenient. And I also want to say the breakfast is so good and I would recommend to share with my friends & family."