「This was the best customer service I’ve received in any hotel, by far the best. I highly recommend this hotel. The premises are great and the room was so nice」
「We loved this hotel! The staff members were great and accommodating. The rooms were cool (AC) and the location couldn't be any better. It was relatively quiet most of the time but that was hit or miss. Some nights we could open the windows with no noise and others it was quite noisy. But if we kept the windows shut there was no noise at all. Overall we loved our stay at this hotel and would stay again if we return! 」
「This hotel is really beautiful. The room amenities were over the top and staff was great. Walking distance to shopping but also some lovely quiet neighborhoods and parks. We only had one night and wished for a longer stay! 」
"Brand new hotel in town. Very convenient location to the hbf and other public transport, could also walk to the old town. Everything was brand new, clean with modern design, fully equipped kitchen. Room was pretty spacious. Staff were super friendly. First time experiencing such contactless door unlocking function, may not be super ideal for elderly. The hotel offered free tea and coffee, some confectionery and stuff at the public area, allowing you to chill or refresh yourself. It was a few days into their opening , the staff were still modifying some parts of the building and there was a bit of the unpleasant smell in the public accessible parts but was fine inside the room. A point to note, the door to shower and toilet was glass and completely transparent, even when there was curtains between the living room & kitchen/ toilet & shower / bedroom, it was still a little embarrassed for my family when using the facility, had to inform everyone before using the toilet and shower and try not to pass by. Otherwise, pleasant stay in general. "
"You can 3-5 mins to get to the Hbf or S-Bahn its convenient. And I also want to say the breakfast is so good and I would recommend to share with my friends & family."
