Search Apartments in Emerald Hill

"Horrible."

"Hotel is ideally located at the Jewel shopping centre which is at the Changhi airport. We were delighted the ease of arriving off our long flight. The check in was slow as only one member of staff who does that, but we were patient and eventually got key. I encountered two major issues that evening. Firstly the air conditioning in my room did not work. It was 27C and rising. Problems happen, and the real issue was this hotel runs on too little staff, so the front desk is always busy checking people in, and it took 4 visits to the front desk at night to generate any action. It became clear that the in room controls did not control the AC, and central; settings could in theory override the room settings. So long did the apathy and non conclusive action continue. My son was already asleep when it was concluded moving room was the best solution, and I had to ask twice for assistance, given we were unpacked, my son was asleep in the dark. In the morning it was as if the above had never happen, I got no flexibility or help from the team, leave aside the time wasted when I had wanted to quietly work, chasing them around the night before. "

"Small yet mighty hotel due to amenities including swimming pool, gym & laundry. Short walking distance to MRT lines, restaurants, food court, Bugis Street & Fort Canning. Staff is friendly & helpful. "

"What a great location. Central to everything. MRT rail underneath and walking distance to Merlion, Chinatown, Maxwell centre plus many more. Will definately stay there again. Tip, if you have to do washing cheaper at the hotel than the local laundrymat."

"Room was very clean and staff was great!"

"Just a stop over but would definitely come back for a proper stay. Nice staff and great rooms"

"Clean room "

"Great location to river view restaurants, shopping mall, Boat Quay, and Chinatown. Would suggest getting the breakfast added to your stay. It has a wide selection and is reasonably priced. We would stay here again!"

"Staff as the greatest asset. Polite, friendly and helpful. Good location and nice pool deck on roof, though it could do with a bit of TLC. Rooms were clean and comfortable. Just need better facilities in room such as a Nespresso machine or similar - would expect in hotel of this class/price. "