- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot give excellent because my family was allowed to use the pool only once. Because of COVID-19 safety measure, all guests had to book a slot before using the pool. Check-in at 3pm sharp as instructed on the itinerary. All slots were taken even though I wasn’t late for check-in. The swimming pool slots were all taken by the guests who checked in earlier than 3pm. W hotel should have opened the slots from 3pm.