Ebbsfleet Vacations from NT$35,886

Friendly staff, easy to check-in, room was spacious but showed heavy signs of wear and tear. Handly transport links around the corner made this ideal for travelling into central London.

It was a nice hotel. The breakfast was good

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

It is in a very nice area! Love the Kensington Park and the Hyde Park in a walking distance. The room is very clean. Love the bed! I slept very well!

The location is really convenient. We got a very noisy room (011), and there are people outside from early morning making noise. The bed was not the best, and there's a bump at the header. The breakfast is good, but a little bit expensive.