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"An amazing hotel with amazing views of the bridge & Opera house Service was superb from all the staff special mention to Lo guest relations manager Johnny on luggage Colin the concierge & Dale in the lobby lounge"

"Courteous staff. Easy check out. Grand hotel with lovely lobby, bar and facilities. Very central for Sydney CBD. "

"Room was clean had a beautiful view and all staff were nice and helpful "

"Airconditioner far too noisy. Toiletbrush needs attention. Fan above shower vent also needs attention. Realise that this is something where cleaningpersonal do not necessarily have time set aside to do. Ongoing quality inspections should pick this up. "

"Efficint check in and check "

"The room was good and the service was excellent overall. However, I had one issue. When I extended my stay online, it seemed like the request wasn’t received or was ignored. I was woken up while sleeping and asked to come down to reception, even though it wasn’t urgent and could have waited. Since there’s a phone in the room, it would have been more considerate if they had called first."

"Great view of Sydney Harbour Bridge and a firework display on the Saturday night thrown in!"

"The room was clean and staff very helpful. Manager brought some towels promptly upon our request. Great location for Darling Harbour."

"Great hotel and location. Staff were very polite and professional. "