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"Staff were all around very nice!"

"Nice "

"It was such a wonderful surprise, the hotel is in the famous Suzhou traditional garden setting, right next to a park with an ancient tower and beautiful gardens. The rooms are luxuriously furnished with classic Chinese wooden decorations. The staff are super friendly and very helpful. rooms are very clean. The breakfast is outstanding I will go again anytime I go to the area, specially trying to reserve a room that faces the garden with impeccable views. Definitely the place to stay in the city"

"Great location 1 min walk to a subway station! Excellent service! They are quick, responsive, personable! 10/10 would recommend!"

"The Hotel was amzing, from the lobby to the rooms, i definitely recommend this Hotel, clean,warm,professional, and just hospitality "

"Great price with great breakfast! "

"Service was excellent "

"Cynthia Zheng was a lovely doorman. Club Lounge is amazing. Would stay at Shangri-La again."

"This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars."