My family and I loved our stay at the Crystal Hotel!! It was by far the best hotel we have ever stayed at. Hands down, 10/10! The employee who helped us at check-in was excellent and professional. He upgraded both of our rooms and allowed us to check in early at no additional cost. He even pre-arranged transportation to the airport, which helped us out a lot. The driver arrived on time and was very professional from pick-up to drop-off. Beverages were provided at check-in, and a complimentary self-service espresso machine and refreshment area were also available. The hotel felt secure and safe, requiring a hotel key to access the elevators and select your specific floor.
The hotel was very clean, modern, and appeared to be brand new. We were extremely impressed with our room! The toilet and shower were conveniently separated, and the shower was exceptionally large and featured a rain showerhead. The room was spacious and included A/C, a large TV, a mini fridge, a table, robes, slippers, and more. We especially enjoyed the high-tech buttons that controlled the lighting and curtains!
The location was also great! Yu Garden was just a couple of minutes away on foot, with plenty of shopping and dining options right outside the hotel. For added convenience, there was a FamilyMart next to the entrance and a 7-Eleven across the street.
We would definitely stay here again and would 100% recommend this hotel to family and friends!