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"It was a really nice place. We didn’t eat anything directly from the hotel but they did had all the things that were necessary, but the only thing that we were having trouble with the room temperature especially, at night it would get really really cold and the heater wasn’t working Other than that. It was a really great place. The staff was wonderful and we felt very safe and comfortable. "

"A very quiet stay. Front desk and housekeeping staff friendly and helpful. A great location from Powell Street Station. They provide discounts at some local restaurants - Al Pastor Papi (excellent!), Magnin Street Cafe and Bistro (popular! nice vibe, good service), and others. Difficult to regular room temperature. Gym small and mostly filled with ellipticals and treadmills but I was able to do my routine along with hill walking. "

"Loved the room! Bed was extremely comfortable. Enjoyed the exercise room and wet and dry sauna’s. They also let me check in a little early without a charge. I really appreciated that!!! I will definitely stay here in the future."

"This hotel is awesome! I am going to stay there from now on!!! "

"Everything was excellent "

"Great view"

"Avoid if staying in sanfransico location wasn’t brilliant - parking attendants were incredibly rude and it was hard to park despite paying 30 dollars per day. Had to drive around multiple times as gate was shut, had to get my friend to go in to open the gate. One unsafe derelict elevator which sometimes took 20 minutes to get down. Bathroom was moldy and dirty and dark toilet seat fell off - no ac no heating. Would stay away at all costs. "

"I reserved a premium room and paid extra for it. While the room was located on a top floor with a wonderful view, it was adjacent to the bank of elevators. Behind the headboard on the other side of the wall was a service elevator, which caused constant noise throughout the night, making it sound like planes were landing. The next morning, I approached the front desk to request a room change, as I still wanted a premium room but without the constant sound of moving elevators. However, my husband and I were assigned to a room with far less square footage than our previous one, and it wasn't a premium room, despite what the woman at the front desk had said. We were disappointed, and unfortunately, there was no adjustment made to my bill. Aside from this, we liked the location of the hotel and the breakfast was good."

"I loved this hotel! It’s beautifully designed, gorgeous views, excellent location and really clean"