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"Great "

"Overall a good stay. Staff were lovely and nothing was too much bother. Food was exceptional and very good value. Parking was good ,easy and plenty of. The room itself was spacious ,very clean however a bit tired and needed some TLC and new more comfortable mattress and pillows. Overall I would recommend this hotel."

"We got a room last minute as car trouble on way to Devon, couldn’t have been more helpful. 👏👏 lovely room, clean with en suite facilities, staff pleasant and helpful. Nice evening meal and breakfast. Altogether excellent, will certainly come again. 👍👍"

"Lovely staff, very nice and helpful. Nice central location, easily walkable to dining, shopping, and sights. Room was dated, nothing like pictures on website, but nonetheless it was clean and cleaning service was provided daily. A bit pricey but overall a good experience. "

"No breakfast you get a food voucher internet good "

"Very nice evening meal, friendly and helpful staff. Would stay again "

"Lovely to have the garden view and to be on the ground floor as there is no lift. Very peaceful location at a reasonable price. My first choice when I stay in Redditch."

"The room was very clean and was tidied after our first night. We were disappointed with the food in the restaurant "

"The hotel has been photographed well, but in reality the hotel has become a bit dated and worn around the edges. The jacuzzi was not working and the pool temperature was cold. Tiles missing in the steam room, and left broken on the floor. The ladies pool changing room showered were dirty with numerous large chunks of grit on the floor. I alerted the staff and though they apologised did not appear to leap into action to rectify the issue. The room I stayed in was missing any bathroom door hooks so my towel got soaked when the water leaked from the shower tray, onto a floor which has clearly been damaged from previous leaks with cracked grout. Bathroom also had dirty and mildly rusty towel radiator. Mattress was acceptable but had seen better days as the did the base of the bed which just looked battered. Food was acceptable but overpriced given the quality. The staff were polite and courteous and the views lovely, but overall I wouldn’t recommend to others. "