Queens Hotel Cheltenham

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Luxury
4.0 star property
9.0

Wonderful

Luxury upscale hotel in a shopping district

Consider a stay at Queens Hotel Cheltenham and take advantage of a terrace, a garden, and a library. The on-site restaurant, Victoria's, offers lunch and dinner. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is NT$3,239
NT$3,887 total
includes taxes & fees
Oct 29 - Oct 30

Room options

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

A neatly made bed with pillows, a bedside lamp, and three framed artworks on the wall.

Classic Double Room, 1 Queen Bed, Ensuite

8.6 out of 10
Excellent
(46 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

A hotel room with a large bed, two bedside tables, a small round table, two armchairs, and a window with curtains.

Deluxe Double Room, 1 King Bed, Ensuite

8.8 out of 10
Excellent
(13 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

A hotel room with a large bed, two bedside tables, a small round table, two armchairs, and a window with curtains.

Deluxe Double Room, 1 King Bed, Ensuite, City View

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ensuite

A hotel room with a sofa, a wooden coffee table with a vase, a bed with a headboard, and a window with curtains.

Superior Suite, 1 King Bed, Ensuite

8.8 out of 10
Excellent
(6 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

A neatly made bed with white linens and a purple throw blanket, flanked by two bedside lamps and a nightstand.

Superior Double Room, 1 Queen Bed, Ensuite

9.0 out of 10
Wonderful
(8 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Ensuite, City View

A hotel room with a large bed, bedside lamps, a small table, a chair, and a window with curtains.

Superior Room, 1 Queen Bed, Ensuite, City View

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 King Bed, Ensuite

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Executive Double Room, 1 King Bed, Ensuite

8.4 out of 10
Very good
(13 reviews)
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Cheltenham, Queens Hotel Cheltenham is in the city center. Everyman Theatre and Cheltenham Playhouse are cultural highlights, and some of the area's activities can be experienced at Cineworld Cheltenham and Cleeve Hill Golf Club. Looking to enjoy an event or a game while in town? See what's happening at EV Charger Points Stadium or Petersfield Park. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location. Visit our Cheltenham travel guide
Map
The Promenade, Cheltenham, England, GL50 1NN

What's nearby

  • A formal garden with geometrically arranged flower beds and a pathway leading to a building with multiple chimneys.
    Imperial Gardens
    1 min walk - 0.2 km
  • A historic building with classical architecture, a cobblestone street, and a clear sky.
    Cheltenham Town Hall
    4 min walk - 0.4 km
  • A large neoclassical building with a dome and columns, surrounded by a grassy area with people and dogs.
    Pittville Park
    16 min walk - 1.4 km
  • Everyman Theatre
    9 min walk - 0.8 km
  • University of Gloucestershire
    12 min walk - 1.0 km

Getting around

  • Cheltenham Spa Station
    19 min walk

Restaurants

  • Caffè Nero
    4 min walk
  • The Ivy Montpellier Brasserie
    3 min walk
  • John Gordons
    1 min walk
  • No 131
    1 min walk
  • Bosco Pizzeria
    3 min walk

About this property

Queens Hotel Cheltenham

  • Luxury upscale hotel in a shopping district
  • Consider a stay at Queens Hotel Cheltenham and take advantage of a terrace, a garden, and a library. The on-site restaurant, Victoria's, offers lunch and dinner. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Express check-out, express check-in, and concierge services
    • Tour/ticket assistance, a porter/bellhop, and luggage storage
    • Guest reviews speak highly of the central location, helpful staff, and first-rate property condition
  • Room features
  • All 84 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • 40-inch LED TVs with satellite channels
    • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Tourism Program. For more information on what this certification requires and verifies, please visit their website.
  • The property is a member of Historic Hotels of the World.

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  • Pet friendly
  • Free WiFi
  • Restaurant
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The price is NT$2,617
NT$3,141 total
includes taxes & fees
Nov 22 - Nov 23
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Frequently asked questions

Is Queens Hotel Cheltenham pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Queens Hotel Cheltenham?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Queens Hotel Cheltenham on 2026/10/29 start from NT$3,239, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 17 per night.

What time is check-in at Queens Hotel Cheltenham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 50 (subject to availability).

What time is check-out at Queens Hotel Cheltenham?

Check-out is at 11:00 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Queens Hotel Cheltenham located?

Located in the heart of Cheltenham, this luxury hotel is within a 5-minute walk of Imperial Gardens, Statue of Edward Wilson, and Cheltenham Town Hall. Parabola Arts Centre and Everyman Theatre are also within 10 minutes. Cheltenham Spa Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Queens Hotel Cheltenham Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 619 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and breakfast great location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, very comfortable bed and products in the bathroom were of high quality. All the staff were very friendly and helpful, particularly Jack who found me softer pillows at 10pm when I asked. Breakfast was great, lots of options at the buffet and cooked breakfast was delicious
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly elegant and an absolute delight. Sitting in the dining room it was easy imagine events from a bygone time.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was well maintained and our room was clean and comfortable. The staff were friendly and the cookies at the reception were delicious! The breakfast was also really good. Only downside was that there was some white noise in the room and the floors were a little squeaky.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hotel was lovely, our room was luxurious, spacious and clean. Handy location and just across the road from a lovely park
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location, room was lovely and spacious with a comfy bed! Breakfast the next morning was amazing too Highly recommend this hotel!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, receptionists very helpful, Sunday lunch was good again restaurant staff helpful and polite our room and bathroom was very clean a few grubby marks on the carpets were a little off putting otherwise a good size room. Breakfast was a help yourself buffet which was well looked after and replenished plus a good selection of hot food from the menu. Will probably visit again soon as we felt welcomed and looked after. Thankyou The Queens for a lovely stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, great location, friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with extremely comfortable bed. Great location near a park with nice views and could not be more centrally location for walkabouts of the city, which is very attractive.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location Beautiful old features of the building Bedroom is quite small ( double) Lovely breakfast Parking all day £17 Friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great short break at the Queen’s Hotel. Perfectly located, with decent car parking and lovely large rooms. The breakfast was excellent and the free homemade cookies were a nice touch. Overall, a great place to stay for a family getaway.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, stayed many time, always great.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is wonderful. Gardens directly infront, and town and amenities all close by. The food was excellent, and the outside eating terrace was a lovely area. Some of the outside furniture is in need of replacing though. Some staff were more welcoming and pleasant than others. And as is often the case, there were occasions when the hotel seemed short staffed. Overall, we were happy with this hotel and would be happy to stay again.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very beautiful, great location just infront the park. There were no opportunities to hang clothes. Also hardly no hooks in the bathroom for towels. Our both shower cabin and sink were clogged, so that the water could hardly drain. We complained about it at the reception, but it hasn't improved. The breakfast is lovely, served in a very beautiful space and the service is very attentive. We wish there were more options for vegetables at the buffet.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great - no issues. Car parking was also well integrated but it appeared to be only 24hr blocks. Might be handy if you arrive early to be able to get 26 or 30 if exploring the next day. Room was large and airy, nicely decorated and bathroom was clean and well appointed with everything you need. Only thing I couldn't locate was info about mini bar and if the water in the fridge was complimentary or chargeable. I'd happily stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Clean rooms staff was excellent and parking was easy breakfast excellent Y
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, super nice staff, very comfortable beds, and great for walkability in town. Loved staying here!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, quiet and very friendly staff all around.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Victorian hotel, showing its age a bit but full of character. Very good location in the centre of Cheltenham. Excellent restaurant for breakfast and dinner.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
East parking, lovely helpful staff and great location to walk to town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Excellent barman named Max who was a credit to the hotel
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite arrogant front desk staff in daytime and a lot of fuss around a promised later check-out - which ended in rude behaviour from frontdesk and ended in me being thrown out before the agreed time, the hotel is very good and maintains high standard.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building and a really comfortable bed!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great location hotel smart and clean staff excellent
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
hotel is perfectly placed. cooked breakfast could have been hotter
Stayed 1 night in Apr 2026