"Super amazing and the best ever! Receptionist was the sister of the owner - and she was over the top helpful and hospitable! She gave me hot chocolate and snacks upon arrival, helped me with my bags downstairs, let me use their hose to do a quick rinse of my rental car, and helped me map out directions to a restaurant! Location, room, and breakfast were just as over the top incredible - beautiful lake views and access to water (free kayak!), clean room with small fridge and all necessary...
"Super amazing and the best ever! Receptionist was the sister of the owner - and she was over the top helpful and hospitable! She gave me hot chocolate and snacks upon arrival, helped me with my bags downstairs, let me use their hose to do a quick rinse of my rental car, and helped me map out directions to a restaurant! Location, room, and breakfast were just as over the top incredible - beautiful lake views and access to water (free kayak!), clean room with small fridge and all necessary...
"The property was in fairly good condition and had an acceptable location to walk to the historic center and be able to meet our tour service provider as local traffic can be avoided to reach Route 10. Breakfast was satisfactory, but could provide additional options. The room and bathroom were appropriate but could use some upgrade."
"The property was in fairly good condition and had an acceptable location to walk to the historic center and be able to meet our tour service provider as local traffic can be avoided to reach Route 10. Breakfast was satisfactory, but could provide additional options. The room and bathroom were appropriate but could use some upgrade."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Phenomenal property and staff who went the extra mile to make you feel at home and also assist with all your needs during stay. Complementary SUV ride back to airport was a special touch. Classy staff and classy hotel - will recommend to all business associates and clients.
Phenomenal property and staff who went the extra mile to make you feel at home and also assist with all your needs during stay. Complementary SUV ride back to airport was a special touch. Classy staff and classy hotel - will recommend to all business associates and clients.
Great location. Great breakfast bar and superb attention to detail. Customer service was good, very pleasant people.
Will stay again upon my return to Arequipa.
Great location. Great breakfast bar and superb attention to detail. Customer service was good, very pleasant people.
Will stay again upon my return to Arequipa.
denisse
Reviewed November 5, 2026Reviewed November 5, 2026
LOVED OUR STAY HERE!
Very clean, neat, & the staff was absolutely fantastic!! Food was great! Oh the saunas were so so so relaxing.
The only reason I checked off the area outside of the property being unsafe is that Ecuador was under marshall law so we did not feel safe outside the hotel. BUT WE FELT TOTALLY SAFE & COMFORTABLE INSIDE!!!
Did I mention how friendly the staff were!!!!!
Cannot wait to came back!
LOVED OUR STAY HERE!
Very clean, neat, & the staff was absolutely fantastic!! Food was great! Oh the saunas were so so so relaxing.
The only reason I checked off the area outside of the property being unsafe is that Ecuador was under marshall law so we did not feel safe outside the hotel. BUT WE FELT TOTALLY SAFE & COMFORTABLE INSIDE!!!
Did I mention how friendly the staff were!!!!!
Cannot wait to came back!
This hotel was amazing. Checking process was super fast and the staff was very friendly. We didn’t have to wait until 3pm. They had our rooms ready in no time. The breakfast was included with our booking and it was excellent. The fresh bread, fruits and warm stations were constantly replenished. Hotel location was near everything so it made really convenient. This hotel it’s very secured. We travel with our 2 young children and we felt safe. Your room key only allows you to the floor you are...
This hotel was amazing. Checking process was super fast and the staff was very friendly. We didn’t have to wait until 3pm. They had our rooms ready in no time. The breakfast was included with our booking and it was excellent. The fresh bread, fruits and warm stations were constantly replenished. Hotel location was near everything so it made really convenient. This hotel it’s very secured. We travel with our 2 young children and we felt safe. Your room key only allows you to the floor you are...
Great quiet clean rooms nice place the only bad side was the restaurants only have sandwich's for dinner, we arrived at 10:30pm after a long day traveling without food (plane) we wanted a room service but wasn't available at that time we arrived hopefully they can rearrange kitchen hours thanks
Great quiet clean rooms nice place the only bad side was the restaurants only have sandwich's for dinner, we arrived at 10:30pm after a long day traveling without food (plane) we wanted a room service but wasn't available at that time we arrived hopefully they can rearrange kitchen hours thanks
Necesitan poner más información y fotos reales del hotel las fotos que están allí publicadas no son las del hotel que fui aparte hay dos Hyatt y cuando llegas al aeropuerto te llevan al que no es para cobrarte más dinero por eso deberían poner las especificaciones bien y las fotos reales de donde vas a estar gracias
Necesitan poner más información y fotos reales del hotel las fotos que están allí publicadas no son las del hotel que fui aparte hay dos Hyatt y cuando llegas al aeropuerto te llevan al que no es para cobrarte más dinero por eso deberían poner las especificaciones bien y las fotos reales de donde vas a estar gracias
jorge
Reviewed December 5, 2024Reviewed December 5, 2024
Absolutely awesome place. I got upgraded because of Orbitz, so had a very nice big room. If you like light though, get a room with a view to the outside.
Things generally worked great and the staff was extremely kind and helpful if anything went wrong.
The wine and complementary platters were fantastic.
The food in restaurant was great. Thanks to the staff. Extremely well managed hotel.
Absolutely awesome place. I got upgraded because of Orbitz, so had a very nice big room. If you like light though, get a room with a view to the outside.
Things generally worked great and the staff was extremely kind and helpful if anything went wrong.
The wine and complementary platters were fantastic.
The food in restaurant was great. Thanks to the staff. Extremely well managed hotel.
The best feature of this hotel was the care that each employee gave to their guests. My family stayed there for 4 nights and received nothing but outstanding and personalized service, which included free airport pick up, called to order dinner to be delivered from a local restaurant and let us eat in dining room (they did the dishes), the wonderful Karina who made fresh eggs and toast each morning with a vast array of fruits, cereals yogurts and homemade cookies to take for a snack. The rooms...
The best feature of this hotel was the care that each employee gave to their guests. My family stayed there for 4 nights and received nothing but outstanding and personalized service, which included free airport pick up, called to order dinner to be delivered from a local restaurant and let us eat in dining room (they did the dishes), the wonderful Karina who made fresh eggs and toast each morning with a vast array of fruits, cereals yogurts and homemade cookies to take for a snack. The rooms...