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"I enjoyed staying at Mercy Hotel the staff were very kindly and welcoming to me. I highly recommend you for your next trip in San Juan La Laguna. "

"Beautiful hotel with tranquil gardens. Heated pool and jacuzzi were both immaculately maintained. The staff were friendly and helpful. The Sunday breakfast buffet had a huge variety of both local and international cuisine. The buffet in the week was still quite large and everything we had was delicious. There is a beautiful bar with great cocktails and friendly staff. After staying at mutiple different hotels in the area this is far and away our favorite."

"We had a LOVELY stay. Amazing staff, great drinks, great breakfast and dinner options. Even the bathtub had a view of the lake! We loved the porch and slept like babies. It is outside of town but it's a quick 25 quetzal pp tuk tuk to town!"

"Stunning place"

"The pictures are deceiving. But it is worth the price you pay. very economical. Safe area right next to the Calle de Playa where all the restaurants. Bars and open market is located."

"I truly loved my stay here. It exceeded my expectations. The amenities were amazing, from the complimentary breakfast to direct lake access with included kayaks. Being able to bring my pet along made it even better! The staff were wonderful, friendly, attentive, and always willing to help with anything I needed. The rooms were beautiful, very clean, and the beds were extremely comfortable, making it easy to relax and enjoy the stay. The property itself is stunning. Perfect for spending time outdoors, connecting with nature, and taking in the peaceful views. The free breakfast was traditional, fresh, and absolutely delicious. I couldn’t have asked for a better experience and would definitely stay here again!"

"It is an excellent hotel, a spa and massage area would be good."

"Excellent staff. "

"I have never been to a hotel with staff this wonderful. The views are idealic. The restaurant on site was excellent and a good value. We felt at home very quickly. The hotel only has 10 total rooms. We were able to chop it up and meet other guests. A+. Staff always cheerful and helpful! I only have one complaint that is the same at every other hotel I have stayed at around Lake Atitlan. That complaint is the dogs! They are barking all night and here is a disco which can get rather loud. The hotel actually has ear plugs laid out for guests when they checkin. "