Located in San Marcos La Laguna, Sarnai is in the mountains and near the beach. Portal de los Dioses and Pascual Abaj are local landmarks, and some of the area's attractions include La Voz Coffee Cooperative and La Calle de los Sombreros. Calle del Café and Calle de las Artes are also worth visiting. Take an opportunity to explore the area for water adventures such as kayaking. Visit our San Marcos La Laguna travel guide
123 Lake Dr, San Marcos La Laguna, Sololá Department
What's nearby
Lake Atitlán
3 min walk - 0.3 km
Church of Saint Peter
25 min drive - 11.7 km
Panajachel Municipal Market
57 min drive - 30.7 km
Cerro Tzankujil
6 min walk - 0.6 km
Casa Cakchiquel Arts Center
56 min drive - 30.3 km
Getting around
Quetzaltenango (AAZ-Los Altos)
104 min drive
Restaurants
Circles
1 min walk
Burrito House Y Tío Lio Kaphe
4 min walk
Zoola
13 min drive
Anafres
12 min drive
Café Chuasinayí
12 min drive
About this property
Sarnai
Upscale apartment near Lake Atitlán
Sarnai provides amenities like a rooftop terrace and a garden. Stay connected with free in-room WiFi.
You'll also find perks like:
Express check-out, a nature reserve, and luggage storage
Smoke-free premises and multilingual staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and separate sitting areas.
Extra amenities include:
Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
Bathrooms with rainfall showers and shampoo
Private yards, wardrobes/closets, and separate sitting areas
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
6 units
Access via exterior corridors
Garden
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
The property charges 5 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GTQ 500 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Frequently asked questions
Is Sarnai pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Sarnai?
As of 2026/10/7, prices found for a 1-night stay for 2 adults at Sarnai on 2026/10/8 start from NT$1,311, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Sarnai?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Sarnai?
Check-out is at 11:00 AM.
Where is Sarnai located?
Situated in the mountains, this apartment building is within 1 mi (2 km) of Cerro Tzankujil and Lake Atitlán. Kaqasiiwaan Viewpoint and La Voz Coffee Cooperative are also within 6 mi (10 km).
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Reviews
Sarnai Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The complex was extremely well kept and the room was clean and comfortable. The complex was quite difficult to find even with the provided instructions, we only found it because a local showed us the route. The area has a lot of construction so it is quite loud during the day. The balcony was not used as we had hoped because the drilling was constant all day. Also it would be nice if the balcony had seating. The staff are very quick to respond which was helpful because the toilet did not work when we first arrived. Otherwise it was in a very central location in town and is a beautiful tropical oasis.
Stayed 2 nights in Mar 2026
Verified review
6/10 Okay
Beata
2026/3/30
Liked: Communication
Disliked: Check-in, listing accuracy
Isn't as depicted as in the images. Looks luxurious, actually cheaply built. Not worth the $
Amazing stay, ideal location. Would absolutely recommend for anyone staying in San Marcos!
Stayed 3 nights in Feb 2026
Verified review
10/10 Excellent
Sierra
2026/3/1
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing location and room! It was perfect for everything you need. Having the second floor with a little balcony made it feel like you were in the jingle. The doors open all the way and it’s like indoor outdoor living. Absolutely perfect!
Stayed 3 nights in Feb 2026
Verified review
6/10 Okay
Marilyn
2026/2/22
Liked: Cleanliness, amenities
Communication before check in was good but axwell was unable to meet us at the boat launch like was initially planned so I am really glad I watched the YouTube tutorial on how to get the Sarnai.
Pros: clean room, filtered drinking water, flushable toilet paper toilets, hot showers, great onsite yoga, fun communal/zen vibe, has the necessities for cooking, close walking to main area
Cons: difficult to find the 1st time, you don’t have a view of the lake/volcanoes, (maybe from rooftop areas but rooms do not)
Stayed 2 nights in Feb 2026
Verified review
8/10 Good
Emily
2026/2/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was nice and we really enjoyed the patio. Also they added a water filter which was useful. Location is perfect in between Eagles Nest and the cliff jumping reservation.
Stayed 2 nights in Feb 2026
Verified review
8/10 Good
Nathalie
2026/2/12
Liked: Cleanliness, amenities, communication
Clean room, spacious. Great water pressure.
Dirt parth to get to site. Dog barking everytime somone walks by. Room next to pathNoisyNoisyaboabove floor and dog
Stayed 2 nights in Feb 2026
Verified review
10/10 Excellent
Paul
2026/2/3
Liked: Cleanliness, amenities, property conditions & facilities, communication
“Amazing stay, highly recommend!”
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
Gunther
2026/2/3
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice room complex, our room very comfortable. Would easily live there! Close to everything
Stayed 2 nights in Jan 2026
Verified review
2/10 Terrible
Alexia
2026/2/1
Disliked: Cleanliness, amenities, communication
Worst place I’ve ever been so bad that I do not think I will be returning to Guatemala in a while. The property manager has to be the most disrespectful and disgusting person I’ve met. We paid for airport service and because his driver was an hour late, and I questioned where he was he refused to take us because we were rushing him and when we notified the manager and asked for a refund he refused to give us a refund as well. On top of the place was dirty with stains. On and off hot water and sometimes no water at all. DO NOT COME HERE. Save your money please
Stayed 4 nights in Jan 2026
Verified review
10/10 Excellent
Philip
2026/2/1
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were super friendly and access to the property was so easy. Great coffee and juice bar at your doorstep and a short 2 minute walk to the lake with stunning views of the volcanoes. Loved the yoga classes and gardens. The room was clean and well serviced with everything we could need, the kitchen was great for making our dinner and it all worked seamlessly. Thank you so much Sarnai, cant wait to come back.
Stayed 1 night in Jan 2026
Verified review
8/10 Good
Elizabeth
2026/1/10
Liked: Cleanliness, amenities, communication
Room was lovely and well-equipped. Floor-to-ceiling windows were both a blessing and a curse. Easy to communicate via WhatsApp.
Stayed 3 nights in Dec 2025
Verified review
6/10 Okay
Kamran
2025/12/30
Liked: Communication
Disliked: Cleanliness, amenities
Great location and communication with the host.
Unfortunately, the construction quality was poor, which allowed a lot of outside noise. There was also on-site construction starting in the morning that disrupted our sleep. Additionally, the curtains let in a lot of light, with no option to fully darken the room.
Stayed 5 nights in Dec 2025
Verified review
2/10 Terrible
Agnieszka
2025/12/1
Disliked: Cleanliness, amenities, communication
I came to Sarnai hoping for a peaceful and restorative stay, but unfortunately the experience did not match what was advertised.
The biggest issue was the misrepresentation of the environment.
The photos online show a serene natural setting with nature views, but in reality the entire complex is currently a large construction site. There was constant drilling, hammering, and workers walking directly outside my room from morning until late afternoon. This was not “minimal noise” as the hotel told me before arrival — it was heavy construction that made it impossible to rest or spend time in the room.
I also booked a more expensive unit specifically for a partial lake view, but the only view from my casita was a building under construction. No lake view at all.
Although the hotel emailed a construction notice after I had already booked, I was reassured that the disturbance would be small and there was no heavy machinery. This did not reflect the reality on-site.
It’s also important to note that the entire area is being developed into multiple new houses/apartments, which will significantly reduce privacy and natural space in the near future. The current images online do not reflect this ongoing transformation.
The staff were polite, but the conditions are simply not what is presented online.
If you are looking for peace, nature, or privacy, I recommend checking carefully before booking, as the construction significantly affects the overall experience.
Stayed 7 nights in Nov 2025
Verified review
10/10 Excellent
Maria
2025/11/30
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service and very nice apartment, right in the center of San Marcos. Axwell was amazing, he escorted us to our apartment and helped with our luggage and was available through text before and during our arrival to help with questions and to coordinating our stay. Definitely recommend to book at Sarnai!
Stayed 1 night in Nov 2025
Verified review
10/10 Excellent
Muraleedhar
2025/11/25
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff is very courteous and very helpful and proactive to check our needs and following up things.
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Nadeem
2025/11/15
I stayed at four places in Guatemala. Sarnai was, without doubt, the best one. The room was very clean and tastefully decorated. The availability of purified water in the kitchen and a full kitchen was great. Hosts were great also .
Stayed 3 nights in Nov 2025
Verified review
10/10 Excellent
roberto
2025/9/15
Liked: Cleanliness, room comfort, communication
Increíble lugar en San Marcos
Lugar precioso cerca de todo en San Marcos, confortable, perfecto para una estancia corta o larga, muy buen internet
Stayed 4 nights in Sep 2025
Verified review
8/10 Good
Daniel
2025/8/24
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very close to the lagoon. Room comfortable and quiet. External parking available but 3 blocks apart, not ideal for wheeled luggage.
Stayed 1 night in Apr 2025
Verified review
10/10 Excellent
Carlos
2025/7/20
Liked: Cleanliness, room comfort, communication
Great stay
It was a great experience. The host was great communicating and really helpful. The property is walking distance from the pier and from the main area of respaurants and also really close to the Nature Reserve Park. I recommend :)