Does Hotel Pinocchio have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Pinocchio?

As of 2025/9/8, prices found for a 1-night stay for 2 adults at Hotel Pinocchio on 2025/9/9 start from NT$1,077, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Pinocchio pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Pinocchio?

Check-in begins at 1 PM. After-hours check-in is not available.

Where is Hotel Pinocchio located?

Situated in San Pedro La Laguna, this beach hotel is within 1 mi (2 km) of Church of Saint Peter and Lake Atitlán. Calle del Café and La Calle de los Sombreros are also within 2 mi (3 km).

Hotel Pinocchio Reviews, Deals & Photos 2025

About the neighborhood

San Pedro La Laguna is home to Hotel Pinocchio. The area's natural beauty can be seen at Lake Atitlán and Cerro Tzankujil, while CHIYA Art Gallery and La Galeria are cultural highlights. Calle del Café and Calle de las Artes are also worth visiting.

Visit our San Pedro La Laguna travel guide

10/10 Excellent

Ashley

2023/4/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked it was in the quiet street, lots of options to eat around. It was affordable for what you got. Lovely roof top with a view, kitchen available.

Stayed 3 nights in Apr 2023

8/10 Good

Eric

2023/5/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good . Very nice staff . Only the WiFi was not working well upstairs

Stayed 1 night in May 2023

10/10 Excellent

Edwin

2025/2/13

Disliked: Cleanliness, property conditions & facilities

Bad

Stayed 2 nights in Feb 2025

2/10 Terrible

Joseph

2023/7/2

Disliked: Cleanliness, staff & service, property conditions & facilities

They don’t use Expedia so there was no room reserved for us so in this case Expedia and this hotel were both useless.

Stayed 1 night in Jul 2023

2/10 Terrible

Pedro

2023/12/31

When I arrived at the preperty, they told me did not have room for me, lwtting me hanging on New Years' weekend in which everything was full. Terrible service.

Stayed 1 night in Dec 2023

6/10 Okay

Grace

2024/2/4

Disliked: Cleanliness, amenities

The staff here were very sweet but disorganised. We could rarely find anyone on reception and at first we were told that the advertised free breakfast was not included. We asked again the next day and they confirmed that we were staying for 4 nights and that we could have breakfast included… the food was nice when we did get it. No one cleaned our room for the entire time we were there so we ended up taking the bin down ourselves. There was a small kitchen but we didn’t use it as there was no soap to wash up. Overall ok for the price for just a few nights in San Pedro!

Stayed 4 nights in Jan 2024

8/10 Good

Karl

2025/6/2

Liked: Staff & service

Disliked: Property conditions & facilities

A quiet break with pool

Mixed feelings about this place. We were in a host family house as part of a Spanish immersion program we attended. The kids didn’t like the food at the host home (and it was so loud!!!!), so we moved to this hotel. At Pinocchio, it was very quiet except for bird noises. There is a small pool the kids loved, although the water is always cold due to the altitude. Still, great to keep the kids happy. There are hammocks outside the rooms that are very fun, especially for the kids. They have a refrigerator and cooking area if you need these, along with purified water. There is a restaurant and bar that are ok. Not great. Seems it is a family operation and they are very friendly and were helpful with our Spanish education. We got to watch them put up a memorial for a deceased relative, with explanation of the details. The room is spartan, so bring your own shampoo, soap and if possible, a towel, since there is no maid room service as advertised. THE BIGGEST COMPLAINT IS THAT ON HOTELS.COM IT IS LISTED AS BREAKFAST INCLUDED BUT THAT IS NOT THE CASE. They demand extra money for this. If we had to do it again, we would have skipped the breakfast and gone to eat somewhere nearby. It’s not like it was a big breakfast buffet like in big city hotels. But it was not bad by any means. There are probably better hotels around but we got this last minute and it was an improvement over where we were staying, since the pool kept the kids occupied. I wouldn’t expect a Ritz hotel here!

Stayed 7 nights in Apr 2025

10/10 Excellent

Rito

2025/2/22

They didn’t want to charge us with the card

Stayed 1 night in Feb 2025

6/10 Okay

Adam

2025/1/21

Stayed 1 night in Jan 2025

2/10 Terrible

Diego

2024/9/17

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

2/10 Terrible

Hugo

2024/7/22

Disliked: Cleanliness, staff & service, property conditions & facilities

Servicio de muy mala calidad.

Stayed 1 night in Jul 2024

10/10 Excellent

Javier

2024/2/10

Liked: Cleanliness, staff & service, property conditions & facilities

Bien

Stayed 1 night in Feb 2024

2/10 Terrible

Lois Kim

2023/8/14

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

2023/7/17

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ellos no van a honrar una reservación.

Tuvimos reservaciones pero ellos las dieron nuestras reservaciones a otras personas. We had reservations through hotels.com, but they gave her reservations away, and we do not have rooms.

Stayed 1 night in Jul 2023

4/10 Poor

Ella

2023/4/20

Stayed 3 nights in Apr 2023

4/10 Poor

Leah

2023/4/12

Disliked: Staff & service, amenities

It was a beautiful property, but when I came in the office manager wanted more money then what was listed on expedia. I heard this same routine repeated with every set of travelers that came in. He claimed there was a mistake on Expedia, but each time the price seemed to increase. So I'm not sure if there really was a mistake or it was a scam but I wouldn't trust their pricing on here. Also their phone number isn't connected any more so the expedia agent couldn't get ahold of them. The restaurant was nice and the view from the roof was lovely.

Stayed 2 nights in Apr 2023

4/10 Poor

Barbro

2023/4/10

Stayed 2 nights in Apr 2023

2/10 Terrible

Alexandra

2023/4/9

Disliked: Staff & service, amenities, property conditions & facilities

Bei der Ankunft wurden wir aufgefordert, mehr als den dreifachen Preis zu bezahlen aufgrund von Feiertagszuschlag. Dies war bei Expedia nicht angegeben. Sie haben uns gezwungen mehr zu bezahlen als vertraglich mit Expedia vereinbart war (das Dorf war sozusagen ausgebucht). Wir hatten ein eigenes Bad gebucht und mussten es teilen. Die WC und Duschtür konnten beide nicht geschlossen werden. Unser Zimmer war direkt neben einer grossen Baustelle, somit ohne Tageslicht. Der Lichtschalter war kaputt. Das Internet funktionierte nur teilweise. Wir werden sicher nicht nochmals dahin und raten somit jedem anderen auch davon ab.

Stayed 1 night in Apr 2023

2/10 Terrible

pablo

2023/3/14

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Mar 2023

2/10 Terrible

Victoria María

2022/8/21

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2022

2/10 Terrible

Lorena Araceli

2022/8/21

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No me dieron servicio, porque no había ninguna res

Stayed 2 nights in Aug 2022

2/10 Terrible

Jonathan

2022/6/10

Stayed 2 nights in Apr 2022

2/10 Terrible

Angel Saul

2022/4/18

Stayed 2 nights in Apr 2022

2/10 Terrible

Alisha

2022/4/16

Stayed 1 night in Apr 2022

10/10 Excellent

Marina

2022/4/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2022

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