「wanna have an elephant chaufeur service right out of your window? There it is. The staff there are surprisingly friendly, room cosy and elegant, environment clean and fresh(though seeing the cute elephants pooping really funny). It is a shame that I only had one night stay there. Will definately go back and if you stay there, really make your time there! One night is really too short!」
「It's a very quiet hotel, gd for relaxation but a little bit to far from the city. Anyway I still enjoy staying here and very appreciate the hotel staff, they helped a lot. 」
「The hotel is amazing. The rooms are beautiful. The staff is thoughtful and super friendly.
The food is delicious (breakfast, lunch or dinner).
I can only use superlatives for this hotel. 」
「The stay with Desa Swan Villas was amazing. Their team did everything that they could do to assist us and make our stay the most comfortable and a memorable experience for us. This includes in room service, spa services and cleanliness. The staff is really professional and helpful. We had booked a four bedroom villa with pool access and it was a superb experience as our family could spend great quality time together.」
「The staffs are super friendly and helpful. The view from the room is fabulous, we’ve got a room with private pool facing the ocean. The whole villa locates in a rice field, it’s totally separated from the busy Bali, which is good, like a hidden paradise. 3 mins walk to the stunning beach. 」
「Best service. Friendly staff. Lovely hotel concept.
Kalau mau mencari tempat healing, jauh dari hiruk pikuk kota, pas banget tempat ini. Respect the nature. And i request for honeymoon because we just married, and they make simple decoration & it’s lovely.」
「Our stay at Sanglung Villas was truly unforgettable.
The place is absolutely beautiful and exceptionally clean, surrounded by nature and offering a peaceful, calming atmosphere from the very beginning.
The service was outstanding, and the staff were incredibly helpful and attentive to every detail.
A special thanks to Asih and her team for the warm welcome and excellent service in every aspect. Their hospitality made us feel completely at home.
We also had in-villa massage sessions that were...
「This is a millionaires holiday house turned into a hotel, and they have done it well. From the street it doesn't look much but once inside it's glorious. If a quiet time to relax is what you are after, this is it. The food from the restaurant was great and very Indonesian. The staff were suberb and very helpful. Only negative for me was no coffee machine but I've been told its on its way. I forgot to mention the ocean view, breathtaking. 」
"Everything is perfect, employees are always smiling and friendly, food is great and location is good.
But the carpet in the room is shedding everywhere, even after room cleaning. The carpet should be removed in the riom."
"This is a super awesome hotel ! Love everything here , definitely wanna come back again and again ! Fantastic service, food, room , clean & big pools, beach , SPA ( strongly recommend therapist Hinny , the best ❤️)
Our first time in Bali , Hyatt regency make us have a great memories here! "
"If you’re traveling with young children, please be aware that this hotel poses serious safety risks, particularly around the swimming pool. While the property is beautiful and the staff are friendly and polite, our stay nearly ended in tragedy due to a lack of safety measures and proper pool maintenance.
The main pool is poorly maintained, with broken tiles and sharp edges in multiple areas (see photos). I cut my foot on one of these edges, requiring medical attention from the hotel doctor. While I was being treated, my 2-year-old son fell into the pool and nearly drowned. Thankfully, an alert guest rescued him—no staff intervened.
It turns out, according to the Duty Manager, that the hotel's official policy is that there are no lifeguards on duty and that hotel guests swim at their own risk. Apparently, there are signs to that effect scattered around the property. I saw no such signs on the property and if they exist, are not clearly visible. Nor is this No Lifeguards policy stated on the hotel's website.
Had the pool been properly maintained, I wouldn’t have been injured and could’ve supervised my children. The absence of lifeguards at a supposedly family-friendly resort is a major problem.
We won’t be returning. The hotel’s failure to ensure basic child safety overshadows its beauty and service. Until they install lifeguards and repair the pool, I cannot recommend Andaz Bali to families."