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Awesome hotel and awesome staff! Location was great too. I loved every bit of it and I’ll stay there again when I’m back.

Great stay. Friendly staff, comfortable room, newly refurbished, best breakfast Ive had in all of my stays in Europe

A great older property that was great for the family.

Great location and very friendly staff. They were so helpful and accommodating.

Best hotel on the Promenade. Elegant, dark wood, beautiful artwork. Clean rooms. Nice restaurant and bar. Claire, Tim & Tony run a top notch hotel. Love it. ❤️ Jack is an ace in the bar and restaurant 👌. Only slight 'complaint' I can imagine is, They should offer better pillows or different types, goose or foam would've been better than current pillows. Would highly recommend.

The Empress hotel was perfect for a home location to explore the Isle of Man! Walkable to the buses, close to pubs and an exception English breakfast each morning!

Great location wonderful staff Enjoyed daily breakfast in quiet elegant surroundings with fantastic view

Everything you need plus extras like golf and spa. Beautiful grounds, postcard feel

What a lovely stay. Our room had a really nice view. Loved watching the horse tram go by. Really great hot breakfast with a variety of options. The hosts were lovely and we had a great time. Would definitely stay here again.

Convenient location, close to many activities and the bus line.

Nice clean room with extra space to enjoy the sea views

Very nice stay. Convenient to all parts of the south side of island.

This is nice hotel with hospitable personnel. The room was impeccable. The shower was especially very nice. Be aware the elevator does not go all the way up to the Amelia suite, where we stayed. Easy check in at the coffee bakery shop.

The HQ restaurant was exceptional. They had a special TT menu, and I can tell you it was prepared with Michelin style attention The staff made our stay really great, with a special acknowledgment to Phil and the Chef The hotel was historic, and historically old. But still grateful for the stay while at TT.

Large room, pet friendly, great hiking location.

What a phenomenal stay—more than I could’ve ever hoped for given the short notice to book and the impromptu nature of our stay. One side facing Castle Rushen and the other facing the ocean, I’m still blown away we got to stay here for a few days.

We chose this hotel because it was cheap and in a great location. We didn't expect much by way of luxury, and got what we expected. When we arrived to check in there was no staff member to be found, the courtesy phone didn't work, and the pay phone was broken. Eventually someone showed up and gave us keys. The room was small and the bed was made of rocks, but the view of the ocean was amazing and the tiny wedge shaped bathroom was the cutest. The Chinese restaurant downstairs serves delicious...