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"Staff were helpful and welcoming. Room was as promised, although the decor needed a bit of maintainance considering it was sold as a deluxe room. Having the hot tub made all the difference, especially with unseasonably unsettled weather. We did have to complain once about being able to hear next door's TV quite loudly. They were asked to turn it down, but we don't know if it was the volume up loud or if the walls are just thin. The food was varied, unlimited and there was plenty of choice for all dietary and cultural needs. However, the food wasn't always as hot as it could have been. Restaurant was quiet and civilised, and the staff were attentive enough. Pool was beautiful- shame the weather meant we couldn't use it. Entertainment was provided several times in a week and it was fitting for the hotel. Beach is a two minute walk around the corner. Staff were helpful and knowledgeable about the local area. Altogether a lovely, child free bolthole where everything is there for you. "

"Perfect location, not far from airport and a taxi ride away to Puerto Del Carmen (about 12 Euros). room with ocean view, clean and modern. Upgraded to Preferred Club would highly recommend. Food good quality, cocktails are genuinely good especially Espresso Martini. Staff super efficient and friendly. Been here a few times and won’t be the last. Perfect place for total relaxation. "

"Nice hotel, quiet with nice sea views. Staff were lovely and accommodating."

"The Staff were very efficient especially at Check-In as Hotels.com had not sent the Hotel my booking! I had the booking on my phone but the hotel had no booking for our week. This was not the best start to our holiday. The Hotel is excellent I would recommend a sea view."

"Ok"

"Cleanliness was superb"

"There was a fantastic view of the bay and sandy beaches from the dining room.The hotel is very central but quiet and the food was very tasty with plenty of variety.The pool areas and planted areas are well maintained and attractive.I would stay here again."

"Really lovely, welcoming and happy staff. Clean hotel which seems to be constantly maintained. Secured with gates accessible using key card. Restaurant is your standard all inclusive food. But there are also plenty of restaurants nearby to mix things up."

"Staff are all brillant and friendly and room spotless"